Raymour & Flanigan Furniture and Mattress Store

We spent over $13,000 to furnish 3 rooms. The salesman told us that the sofa set we bought was hand rubbed. It's not! It's sprayed painted. It is literally flaking off. He had it serviced and he sprayed painted it. And guess what, the same spots flaked off again. It's literally flaking off and getting all over our hands, face, and clothes. I had to buy couch covers so that way we could sit on it without it getting all over. Then the real kick in the face is all they will do is come out and spray it again. It's not covered in the platinum protection plan because they consider it normal wear. I will never shop at this place again. If you lie to me for a sale why would I come back. If you told me the truth I would have picked something different and continued to be a loyal customer. And the protection plan is a joke. It was their way of just squeezing more money out of us that was for nothing. Never again!!!! And I have been telling everyone not to go there.
8 years ago (31-05-2017)

Great service. We're frequent shoppers so they are always cutting us deals. And they stand by their warranties
8 years ago (26-07-2017)

The only retail establishment in existence that does not allow customers to just walk in and browse.
7 years ago (10-10-2017)

Worst delivery service ever. Not worth it.
7 years ago (08-09-2017)

Kathy gave us excellent customer service
7 years ago (21-08-2017)