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Reviews, get directions and information for Ramada Lac La Biche

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Welcome to Ramada Lac La Biche. To make your stay in Lac La Biche, AB more enjoyable, Ramada offers free Wi-Fi, cozy beds, and bathrooms stocked with deluxe amenities.

Address: 9305 100 St, Lac la Biche, AB T0A 2C0, Canada
Phone: (780) 623-2250
State: Alberta
County: Division No. 12
City: Lac la Biche
Zip Code: T0A 2C0


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Clean rooms. Fairly new by the looks of it. Good water pressure for showering. Front desk did a good job of checking me in and out. Would stay there again.
7 years ago (19-02-2018)
Cons Toilet backed up , desk staff told me this has been an issue for years . When I confronted the staff about it and asked if there was anything they would do after I cleaned up this awful mess . They offered me $25 . As my room had stains on the bedding, we found a pen under the sheets and the shower curtain was crusty and it was coming off in the shower as the water ran .. $25 seemed unfair . After basically calling me a liar , the manager agreed to refund me a night. It has been nearly a week and I have not seen this refund . I have emailed the manager twice and no response . The morning staff seemed unhappy . We checked out at almost 11 am and the cleaning staff encouraged us to stay later so they could get paid over time ... found that a bit odd. There is tarps covering a large portion of the front of the hotel , scaffold and Pails litter the front . The pool was a good size , but water looked very dirty. Pros The evening staff was friendly and helpful. The morning breakfast had a good selection. There was ample parking. It is close to the Bold Center and other amenities. The rooms are very spacious.
8 years ago (05-12-2017)
Stayed for one night for business. The rooms were modern, clean, and generous in size. The upgraded jacuzzi suite was great, large and very comfortable. I got up a bit early and started my day with a 20-minute jacuzzi; great idea to spend some time pampering before a long day. Although the room did not have done of the amenities would expect in a modern room like a built in USB charger, it did have some beautiful furniture like the bed and night side tables and an electric fireplace. The front desk staff was friendly but limited in thier capacity to help with any questions or issues beyond the most basic of concerns. I would recommend a top floor room as I could hear the person walking in thier unit both at night and in the morning.
7 years ago (09-03-2018)
If you were told that you could have a room and check in at 4pm but you couldn't use the room for 6 hours and that you would have to wait in another room without access to any of your belongings wearing only your bathing suit you would probably say "No Thanks" and go somewhere else. Well, we were not given that choice. My wife and I arrived at the hotel at 4 and checked in. We settled into the room and decided to go for a swim before dinner. When we returned to our room we discovered that the card key wasn't working and asked for help at the front desk. The desk clerk was an Angel and came right up but her master key didn't work on our lock. She returned with all of the keys she had but nothing would open the door. Dripping in our bathing suits she gave us each a bath robe and put us in a nearby room while she tried to open our door. Our money, keys, food, clothing and medicine were all held hostage. We couldn't go anywhere or do anything that evening. Luckily we didn't have a wedding, conference, or other event to go to. We were given some frozen entrées to eat but it paled in comparison to the menu we hoped to have that evening. The maintenance man arrived, having driven from his vacation site 2 hours out of town. He was very nice and tried everything he could, finally settling on drilling out the lock. It wasn't until after 10pm that he finally was able to enter our room. Our planned evening now gone we went to bed. The next morning we checked out only to find that we were billed the full room rate. When asked about a reduced rate the morning desk clerk was only able to give us the AMA rate which amounted to only a few dollars off our bill. We left and contacted the Wyndham hotel chain's help desk. For our ruined evening for which we paid over $160.00 they were only prepared to refund us $40.88. While the hotel staff was great and the rooms nice the response from Wyndham was less than understanding. The response from the hotel itself after I posted my original review was much better. Thanks to the Ramada management for their support.
8 years ago (03-10-2017)
Comfortable, friendly service. Rooms could be wiped down better.
7 years ago (26-03-2018)
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