Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: 9:30 AM – 9:00 PM Sunday: Open 24 hours
Very pleased with the services offered at this residence. The staff are caring and are very pro active. I would not hesitate in recommending this care facility.
Very pleased with the service and care my mom is receiving. New management is doing a great job
My mother lived there for almost 5 years and this past Christmas when I came out to visit my mother, the receptionist who must take care of the safety of a hundred elderly residents suffering from dementia, was sitting in a car facing the main entrance and was smoking pot.nWhile he was on duty at RÉSIDENCE LAVAL OUEST!nAlso be careful if you leave the residence to change place and you stop paying the rent, they change their name to make unauthorized debits.nIf I could give 0 stars I would. Very happy to have left there!
What a sad place for patients in transition. The rooms are from the 80s, the lighting is a pocket on the ceiling.....the patient left alone with her tray and her broken arm without a splint because the attendants don't know how to install it....a deathbed .....
My father has lived at the residence for a year and a half and we find it very good.