Quality Inn & Suites

Overall we were happy. The location is absolutely perfect to walk to anything downtown. Main issue was with the noise levels. The walls were paper thin- truly the worst I've ever experienced. Not only could we hear every word from our neighbors, but we heard every footstep of anyone who walked past. Lobby, rooms, and most common areas are renovated and very nice, but the halls are still very dated. Breakfast was great. Again, overall it was very nice but we did have problems due to the noise.
7 years ago (09-10-2017)

First of all the customer service is really good we were able to communicate extremely well with the front desk. The room is a little bit too narrow for the desk. You cannot sit at the desk and walk by Between the chair and the bed. It is probably one of the better places in town though price is extremely reasonable. Not that it bothered us but they do have wooden floors and you can hear the people walking on the floor above you. The breakfast was very good very satisfied and there is always hot cookies and coffee in the reception area. Very nice pool area and very well maintained with a sauna. Would definitely come back here and stay again.
7 years ago (14-09-2017)

Had a wonderful time at this family friendly hotel. The pool was amazing, the breakfast was delicious. Staff very friendly and Rooms are very clean. Did a tour of the mines of the area And recommend this place. Great view of the Houghton drawbridge, Very quiet place even though it’s right downtown.
7 years ago (12-10-2017)

The hotel's front/facade is just that- a facade (the new facade is white and bright). It is a hot and stuffy enclosed walkway to the rooms' doors. This walkway renders the windows/view useless. Once in room, one would feel the need to close the curtains, so others aren't looking in your room, which makes the room feel even MORE dark and drab! Bathroom was updated, so it feels clean, but room in general has zero appeal. It's definitely a "sleep and eat" hotel. Luckily the geographical area is soo beautiful that it makes up for what the rooms lack. Cookies and coffee, etc. In the lobby. Helpful/friendly staff and housekeeping. Gave the rating 1-2 stars for appeal, but staff would get 5.
8 years ago (03-08-2017)

Clean and comfortable, which is to be expected with this hotel chain. We got stuck in the handicap accessible room, so there was no bathtub. The room had a strange odor and there was almost no hot water. Overpriced for what we had.
7 years ago (07-11-2017)