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Reviews, get directions and information for Quality Inn

Quality Inn

About

As Sarnia's only full service boutique hotel our casually elegant accommodations and warm, personalized service will always ensure a relaxing experience.

Story

From the moment you arrive at our hotel, we will cater to your every need. Work away the tensions of the day in our newly renovated fitness facility or savour the flavour in Crossroads restaurant. Now offering full hot buffet breakfast 7 days a week with each stay. Enjoy complimentary high-speed wireless internet and a refrigerator in your guest room. The Quality Inn hotel offers elegant and spacious guestrooms that are tastefully furnished. From standard rooms to specialty suites, we have the right accommodation for you.

Address: 751 Christina St N, Point Edward, ON N7V 1X5, Canada
Phone: (519) 344-1157
moc.ainrasnniytilauq@ofni
State: Ontario
County: Lambton County
City: Point Edward
Zip Code: N7V 1X5


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We came for lunch at the 'New' Crossroads Restaurant in Sarnia. New menu, new management, excellent prices! I had the house made smash burger with fresh cut french fries, it was delicious, and so fresh! I wish I had taken a photo to share. I will definitely come back again and I look forward to trying their 'specials' once they are in full swing! Get the word out... If you want a great burger, give Crossroads a try. You won't be disappointed!
I rarely leave negative reviews, but my experience at this hotel was unacceptable. First, there was no heat in the room — in November — which made for a very uncomfortable night. The cleanliness was also appalling: the floors were dirty, and there was a used tampon left in the garbage can when we arrived.nnThe so-called complimentary breakfast was another disappointment. They were out of cutlery, bowls, and maple syrup, and there were no fruit or yogurt options available at all. On top of everything, the service was terrible — staff seemed uninterested and unwilling to help with any of the issues we raised.nnOverall, this was one of the worst hotel experiences I’ve had. I would not recommend staying here until significant improvements are made.
Just needed a place to stay for 1 night and it was good. Great value for the price, especially the hot breakfast included was great. Staff was friendly and helpful.nThe hotel could use a good clean here and there but that did not keep us from having a great sleep in a comfy bed
We stayed here back in 2018. It was 10 stars back then. Now, same building, not much has changed. That being said, time for upgrades, wallpaper is tired, carpets in hallways are stained. The vibe is different. The restaurant is only open for dinner. The continental breakfast is average. When we go out, we expect meals to be better than home. They need to go back to how it was, for food quality, among other things.
I booked a room for a family member and they discovered the toilet was not working. They spoke to front desk, who didn't seem to want to do anything about it...they left a message for Manager who wasn't available and doesn't come in until Mon This was Friday. Totally unacceptable to have a room with a non-function toilet. Also, restaurant does not cater to celiac persons. I do not recommend this hotel as they don't seem to cater to patrons.
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