Primacy - North Okanagan Medical Clinic

I've honestly never been more disappointed with the overall performance of the people working here. The doctors are the slowest human beings on this Earth and the receptionists are basically useless. If you have any actual medical problems I'd recommend going elsewhere, it's not worth a 2 hour wait just for them to do nothing for you.
7 years ago (03-03-2018)

This clinic has the worst front counter staff. There time management in processing people is deplorable. If they would not gang together and chit chat about one item and thinking about pressing people more efficiently things would go faster. They should entertain and computer self check in at the front desk rather than giving out playing cards and having the patients wait another half hour to just get checked in to see a doctor. They strongly need a professional time management person to come in a steam line there process.
7 years ago (22-11-2017)

Too bad you can't do negative stars. The ladies at the reception counter stood in the back and talked about there plans for the weekend while patients stood and waiting. They even would look over and still not stop talking about their plans. Wish we had more options so we didn't go here. Doctor have been good but the ladies at the counter are awful.
7 years ago (06-02-2018)

Typical waiting time as expected with walk in clinics. Friendly reception desk and clean waiting room. Every experience is a different one so you cant always judge what others have endured, just like mine. You have to check it out for yourself.
7 years ago (31-01-2018)

Although I phoned to verify the wait time, which was told 1 hour on the phone, I showed up with my baby only to be turned away for 2 more hours because they weren’t even taking names. Finally after four hours of waiting, we were able to be seen. The doctor was good. He listened to my concerns and answered all my questions. Despite a weird system of intaking patients ( give you a card with a number just to get registered and if you leave for ex. To go get the baby out of the vehicle Bc your mom couldn’t get a parking spot etc you will lose your patient register spot. Then once you register, you are given another wait time to either sit and wait or come back 🙄). Given, the only two walk ins that I could find in Vernon, the Doctor on duty made up for the inconsistent information for their actual very long clinic wait times.
7 years ago (10-12-2017)