President's Choice Financial ATM

I use the telephone Banking system. On two different occasions with two different Banking employees, I've been told that double payments have been paid to two different Companies, only to find out later that only one agreed payment has been made. This leaves 3/4 weeks with the Company searching for double payments which discredits my accountability for weeks before I have to phone in an apology stating the Bank told me over the phone....I've just got my statement, etc. From now on I'm taking name and ID number of the Bank Rep., and , I speek with, aspecially when as I've just had to do cancel my credit card and ask for a new one due to online Bank spy's waiting for credit card info, through a pop up, that Geek Squad has told me cannot be removed from a gaming Companies game, I can only go to the payments section and buy a game from a payments page of that Company, that's why my credit card was cancelled in the first place. Payment refused then small amount of money taken then refunded. after connecting to the Company when asked, why refused? Finally the double payment statement of the Bank employee.
10 years ago (24-12-2016)