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Preferred Chrysler Dodge Jeep Ram of Muskegon

  1. Muskegon County
  2. Muskegon County Store

Reviews, get directions and information for Preferred Chrysler Dodge Jeep Ram of Muskegon

Preferred Chrysler Dodge Jeep Ram of Muskegon

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Ready to replace your current vehicle? Want to purchase your first new car? You've come to the right place. We at Preferred Chrysler Dodge Jeep RAM of Muskegon are committed to supplying our customers with the finest new and used Chrysler, Dodge, RAM, and Jeep cars possible, at the lowest price. Allow our sales staff to demonstrate why we stand out among the competition.

Address: 3146 Henry St, Muskegon, MI 49441, USA
Phone: (231) 733-4401
moc.derreferpevird@ginheajb
State: Michigan
County: Muskegon County
Zip Code: 49441


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Reviews
Service department is great. interesting enough I wandered around for 15 plus minutes and not one sales person approached me as I looked at new vehicles. when I finally approached a sales man he pretty much shut me down as he munched on his apple. My previous experiences with Preferred have been good. today not so much as I sit here in the waiting room. 2 stars for today's lack of enthusiasm from the sales people. The service staff is great. On that part I like to bring my truck here for service
8 years ago (13-10-2017)
I thought buying a car was going to be a great experience..not. They sold me a car that they knew had a serious defect. First day I drove it home my sunroof started leaking onto the passenger seat. The sales guy said they won't fix it because I bought it "as is". I can't drive my car in the rain. What's the point of buying a car if you can't drive it? Went in this week when it was pouring to again try to get them to be honest and fix the issue. I asked to speak with a manager. I was told I had to talk to the sales guy. After waiting again I'm told by a young man that my sales guy is too busy for me. I guess lunch is more important than your clients. Ive never been so irritated in my life.Now it seems that they still won't fix something they knew was defective when they put it on the lot. This leak can short out my entire electrical system. I've never seen so much blatant disregard for people in my life. Never would I recommend this place to anyone.
8 years ago (25-10-2017)
As a first time buyer off a lot I believe that my situation was handled quite well. I was always thought to not trust a salesmen so I was very cautious. My trade in and sale took longer than expected, past closing time. The sales man Nick was very eager to help my get into something new, and did absolutely everything he could to get me into an affordable car that I could afford. My father brings his ram here for service, and generally seems pleased, that's what brought me here.
8 years ago (10-09-2017)
They helped us out tremendously with getting a new car. Unfortunately it wasnt inspected before we brought it home. Had to take it in 4 times for a sensor malfunction. Thought it was fixed and when I called to let them know what was going on I never heard back from them. The car so far is running fine, but god knows what else is wrong with it.
8 years ago (24-10-2017)
Wow what a friendly, accommodating dealership. They were very attentive to my needs. I would certainly recommend this dealership as a top organization to do business with in Muskegon
8 years ago (13-06-2017)
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