Plomberie Richard Leduc

Described my problem to the plumber on phone, but instead of trying to understand the situation, was more expressing that he had never heard of my type of issue. Despite explaining my case, the plumber came unprepare, had to go back to his shop to get equipment (time is charged of course). Plumber will talk a lot, time is still charged. In the end, he only was able to temporarily solve my issue. Overpaid for something that I could have done myself if they were able to understand correctly my problem on the phone.
10 years ago (28-12-2016)

Called for help on a Sunday evening on return from a fishing trip to find a pond in my basement from a clogged drainage pipe. !0 am appointment was made for next day. Service was fantastically great and they showed up at 7:30am to be finished by 9am. Great work (this was a 2nd job from them in 3 years). Cannot congratulate them enough on the professionalism, efficiency, attitude and rates. Family is happy, no more pond, and life returned to normal. Easily dealt with, will always use and refer them 5 stars.
10 years ago (25-07-2016)

I find your review questionable Mac Tayeb because had it been a small job the plumber would have done it at time and material. and thus he would not have been able to give you a price before the call was completed. It is possible he gave you a worse case scenario IE if you had rotten galvanized piping, or brittle Cast Iron however a technician doesn't usually give estimates. We have estimators for that. $45 is a travelling cost and an industry standard. perhaps there was a communication problem. $250 sounds more like a night rate. to me otherwise it is a pretty arbitrary number seeing as how their rates are no where near that for labor.
11 years ago (15-12-2015)

I called this plumber to connect a pipe for me in the basement, even though it was extremely hard for them to come the next day they called me at 10:00 pm to ask about how I was going to pay for the service, the next day they called me three times to ask if they can come earlier than scheduled, finally the profesional plumber arrived and looked at the simple job that I needed to do he decided that it would cost me $250.00 plus material and taxes and that he would need to open my wall to do the job which of course I refused ,he proceeded to tell me how hard it was to make a job like this and he charged me $45.00 for that the next day I went to HOME DEPOT and spoke with one of their employees,he sold me the parts for $20.79 tax included and explained to me how to do it , which I did in 20 minutes with no problems. I am inviting the same plumber to come back so I can teach how to do it so he does not rip off other people with his lack of experience
12 years ago (31-05-2014)

Mon chauffage à l'eau avait une fuite, après une facture de plus de 500$ il fuyait toujours. J'ai finalement demandé à mon électricien s'il avait une idée de ce que ça pouvait être, il a demandé à son plombier qui lui a soufflé la raison probable, étant étonné que ça n'ait pas été vérifié... bref j'ai apprécié le fait qu'ils soient revenus rapidement en me faisant un discount, mais ça n'empêche pas qu'ils n'ont pas réussi à identifié mon problème, m'ont coûté presque 700$ en tout (mon nouveau plombier était très étonné du prix auquel les pièces m'ont été facturées) alors que la pièce pour le problème initial coûtait seulement 75$... Bref, j'ai changé de plombier.
11 years ago (08-02-2016)