Platinum Hair Design

My hair stylist Kristal is some sort of magician, I’ve been going to her for about 4 years and we’ve done highlights, going back dark, and today even pink! I have pretty long hair and so the idea of cutting it scares me (we’ve all heard horror stories about asking for 1 inch off and having 6 inches taken off) but whenever she cuts my hair she listens to exactly what I want and has never cut more than I ask for. She actually cares about the health of my hair so when I ask her to do something on my hair like making it a lot darker she always reminds me of how that’s gonna impact future styles for example going back to lighter hair. She also reccomends great products for my hair in a super non-pushy way. Overall I would reccomend her to anyone and everyone I have recomended her to, has told me they’ve had a great experience. The most important thing is, I’m able to trust her with my hair and feel great during and after each visit.
7 years ago (25-03-2018)

Only place I can find that turned my dark hair into platinum blonde and never bin happier they do such a great job bin going to them for a year now !! And the make sure it’s perfect before I leave. Thank u so much
8 years ago (14-01-2018)

stylist IRIS ruined my blonde hair she bleached a STRIPE at the top, i will never go back to this horrible stylist nor this salon , their customer service was so awful iris ignored me the whole time while bleach was sitting on my hair and socialized with the other stylists and didn’t respond to any of my requests. my hair is naturally warm and i requested warm and instead she bleached a COOL PURPLE stripe at the top of my hair. i still have not recovered from this disaster as it’s grown out only a few inches. i’ve seen other stylists since her and the only way to correct what’s Iris is to grow it out. what a disaster
8 years ago (16-12-2017)

Absolutely love my new hair colour! These ladies really know what they're doing. I wanted to go a bright purple or blue and Pam helped me choose the best shade and test if it worked with my hair. She was super friendly and knowledgeable, and knew exactly what I wanted, even with my poor explanation :p Price was reasonable for the work she did and I will definitely be back!
8 years ago (17-06-2017)

I've gone to Platinum hair Salon and Spa a few times in the past 6 month. I have always booked appointments to get my brows/face threaded. I choose threading because hot wax on my face has always caused terrible reactions to my skin. When I went in for my full face threading appointment recently (I was leaving for a family vacation a few days after). The lady was extremely rude and without so much as saying hi, she simply said "get in the chair at the sink". I have never received threading from there before, but I did was I was told, sat back and shut my eyes. All of the sudden I felt warm wax being applied to my upper lip! I sat up fast and said "I made a threading appointment!" The lady rolled her eyes quickly applied the wax strip and ripped it off before I could get another word in. My upper lip was covered in a dark, painful rash on the one side where she waxed for a long time during most of my vacation. I felt weirdly violated and I felt like they were annoyed with me for being upset that they made a mistake. They made no attempt to rectify there mistake, not so much as a apology. I have never been treated with such disrespect at a establishment in my life. I urge anyone considering to go to Platinum Salon to please reconsider. They have proven they don't care about the wellbeing of loyal customers. I will Never ever go there again and I hope others will steer clear of this Salon in the future. Thank you for taking the time to read this.
8 years ago (20-06-2017)