Planet Fitness - Federal Hill

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Story

Planet Fitness is known for a lot of things. We’ve got tons of equipment, clean and spacious locker rooms, and the friendliest staff around. We’re also the home of the Judgement Free Zone®, which is a somewhat fancy way of saying we’re a laid-back environment, where you don’t need to worry about that hardcore attitude you might find other places.
Even better, we’ve also got a pretty great online community where real members share real stories of Triumph. Check it out at planetoftriumphs.com
Just want to know more about this club?
Our location includes:
- Free unlimited fitness training
- Friendly Staff
- Cardio and strength machines
- And a whole lot more
Visit planetfitness.com for all the details.

Address: 387 W Fountain St, Providence, RI 02903, USA

Phone: (401) 865-6300

Website

State: Rhode Island

County: Providence County

City: Federal Hill

Zip Code: 02903

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Reviews

I’m from Brooklyn New York. Decided to go the planet fitness in Rhode Island.nMarlene helped me out with the tanning machine. So pleasant.  Super friendly. The place is extremely clean. I had such a great experience. Thank you.

I hadn’t visited this location in over 15 years, and I’m truly disappointed by how poorly it’s been maintained. Damaged walls, broken machines with no signage, and a changing room that smells like a mix of body odor and harsh chemicals. I encountered a wobbly treadmill, another that kept emergency-stopping without reason, and a leg extension machine with a pad that kept falling. Staff rarely acknowledges members unless it’s one of their friends, and I even experienced a homophobic comment during one visit. The neglect seems to come from both management and members — disappointing for such a prime downtown Providence location, and far below the standard Planet Fitness promotes. Planet Fitness should be ashamed to have their name at this location.

It’s small, they don’t have a lot of equipment and the squat racks and benches always seem occupied. Not many employees and the bathrooms reek of vape. The way they do billing is intentionally designed to screw you over

I have visited your club three times to cancel my membership. During my first visit, I submitted a cancellation form, but no action was taken. On my second visit, I was told that the system wasn’t working due to it being the weekend. On my third visit, the staff member informed me that the cancellation process had been initiated and that my membership would be canceled within 24 hours.nnHowever, I’ve now realized that my membership is still active and payments are still being withdrawn from my account. On top of that, I’ve received a satisfaction survey, which only adds to the frustration and reflects poorly on how this situation is being handled.nnI honestly did not expect such a well-known brand to make a simple cancellation process this difficult. I kindly request that this issue be resolved as soon as possible.

Showers clearly never get cleaned. It was disgusting at 0900AM. Even if they were cleaned the day before, the women’s restroom and showers should not look as it did. Globs of hair, paper pieces everywhere, scum buildup.nnWater only comes out cold / room temperature and the water pressure is like 1/8 of a normal shower. I could’ve taken a better shower with a spigot and a bucket.

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