Pizza Hut

Pizza tasted worse than a frozen pizza Pizza is so dry! The crust was barely stuffed I mean I pay 4 dollars more for a cheesy crust. I expect a full mozarella roll in my crust not two small pieces!!! Please anyone who is reading this make your self a favor either by not eating pizza and staying healthy or eat a good dominos pizza instead
7 years ago (11-04-2018)

Not very pleased with their service. My fiance and I had ordered the special for $15.99 off the Pizza Hut website. Our pizza was supposed to be half pepperoni and half steak. We also had chicken bites and cheesy bread. I then ordered a 500Ml of Ginger ale as it is on their site. My fiance had ordered a side of ranch dipping sauce as well. Before the order arrived, they called us to advise that they changed the steak as they did not have it and replaced it with beef. My fiance is so kind and said okay. Also, they had told us that they changed the ginger ale and replaced it with a 7up since they do not serve 500ML of Ginger Ale (only the 2 Litres). My fiance also said okay. When the order arrived, they completely forgot his dipping sauce. He immediately called them and asked about the sauce. They said because they had changed the order a few times (WITHOUT OUR PERMISSION BY THE WAY), that they forgot the sauce. They said they could bring the sauce and take $2.00 off, but we would have to pay a delivery fee or order something else. My fiance once again being so nice said okay and decided to order the cookie desert. I immediately told him that it was not okay that we have to pay for what they forget, and also they changed our order without our consent. My fiance then agreed and told them why do we have to pay when they are at fault. Eventually, the lady was not happy and decided to have our sauce with the cookie desert delivered for free, but it took an argument to do so. We did not trust they would spit in our food, so we did not eat the desert, but we were unpleased with the service as it took an additional 45 minutes to bring us the sauce and changed our order not knowing if we even wanted beef or ginger ale that is on their site. They said the ginger ale is only on the site but is not in every location. I do find this very unprofessional and that their website needs to be updated according to locations so that we only order what they have. Also, the cheesy bread is not cheesy at all. You may as well get the breadsticks. I gave this two stars for the simple fact that even though the toppings were changed, I did like the taste of the pizza and chicken bites but that is all. Pizza Hut used to be so good and used to provide excellent service, but not this location at least!
8 years ago (13-01-2018)

They severely messed up on our order but proceeded to tell us that they know that they packages it right . They had totally different toppings then what we ordered. Argued with us about it and would not fix it. I will not be ordering from here again. I like pizza hut pizza but for the price you pay I would hope that it would at least be the pizza that I ordered. Not the least bit happy.
8 years ago (22-12-2017)

We lucked out and had such a friendly and helpful young girl to take our order. As long as the food tastes as good as the service, we will be back for sure!
8 years ago (20-10-2017)

Worst customer service. The lady in reception Held me up for 30 minutes on phone then she forgot my order when I showed up to pickup.no apologies nothing, just a rude face.
8 years ago (30-09-2017)