Very nice buying experience. The seller, Randy Ferguson, is the best seller I ever see!! No pressure at all and they give the best price at the beginning! I took something with the finance guy, and I changed my mind a day after so I asked them to remove it, they did it without any questions. Very nice people who are working there. The parts service seems very good as well. Before buying a new vehicle somewhere else, stop by Petrie Ford.
8 years ago (13-01-2018)
2014:
I had my truck serviced for a warranty issue. I couldn't return the loaner that I was given in time for closing. They ended up meeting me at home and dropped off the truck and pick up the loaner!
Thanks!
Update: Nov 2016:
My truck had another part that failed under an extended warranty issued by Ford Canada (vacuum pump). Petrie was extremely professional and efficient in the repair. They also performed other regular maintenance to the truck at a fair price.
Update Dec 2017
Scheduled an oil change and tire rotation. I was very clear that we couldn't drop off the truck and we would need to wait at the dealership with our baby. Petrie ensured us that we would not wait long because they would schedule us in a "free" time. We ended up waiting almost 2 hrs for the service at the dealer. Tire rotation and an oil change shouldn't take longer than 30 min. Very frustrating.
8 years ago (21-12-2017)
We have bought all our vehicles from Petrie for the past 15+ years and have always had excellent service and have never had any issues with any of the staff or the service they have provided. I highly recommend Petrie Ford when shopping for a vehicle because you will not be disappointed.
8 years ago (10-03-2018)
Ken was exactly the car dealer you are looking for! He listened to our needs, researched what he could bring to the table, and when we met with him, he brought the best deals forward. I highly recommend Ken Mundell as he puts your family needs and future with your car purchase on the forefront. Thank you Ken, I Love my new Ford Escape!
8 years ago (22-01-2018)
Told me I needed a new engine for my f150, so I sold it. The guy I sold it to put in new phase shifters and the truck was running like new again. Took a big financial hit due to this.