Wish I could do negative stars.
Son and I went in on Saturday afternoon.
The omlets were delivered fast but then no follow up service at all.
Cashier said it was end of server's shift.
So what. Do your job or don't show up.
I'll never come back here. I'll make the drive to Apple Valley next time.
8 years ago (14-10-2017)
The food is nothing special. You're typical Perkins food. Our sever was nice and polite. The manager and other employees, were extremely rude. She was rude enough to the point where I'm taking time out of my day to write a review. I won't be back there again. If you're in the Hastings area, find a local business to support and enjoy your time.
8 years ago (19-08-2017)
I was ordering food on the phone, and the people who answered the phone were so hateful that I hung up without a good meal. I hung up after the second call. It's a really bad place
8 years ago (05-09-2017)
I might just have the worst luck on earth with this Perkins. My food is always cold or messed up. The service is either so slow it's nearly non-existent or it's 100% spot on. I thought maybe it was just eating at strange times, but after attempting it during the day, late at night, just before the dinner rush, during the dinner rush, just after the lunch rush, and breakfast time, I've conceded that there is no good time for me to eat at this Perkins.
I want this place to be awesome. I keep giving it more chances, but I've finally hit a point where I absolutely refuse to go back. I've had plastic in my chicken strip, still frozen motz sticks. My plain panckes had walnuts in them (and I'm allergic). I've had French fries so cold they could have been used for ice packs, and when requested new ones, had the waitress TOUCH THEM ON MY PLATE to see if they were really that cold. My coffee cups have been delivered with lipstick on the rim so often it was a running joke. The glasses of iced tea came with bits of paper, food, and even remarkably a chunk of glass once. My silverware is dirty, or the napkin is wet or dirty every single time.
Some people love this Perkins, and I hope it stays awesome for them. The place is usually clean, most of the managers are nice, and the selection is quite good.
I absolutely will not go back. The final straw was arguing with the waitress when there was a hair very clearly not mine or my wife's in my food. Not on. In. Actually baked into the food. When I can wiggle the pancake by pulling the hair baked into it, why argue? Just fix it.
8 years ago (15-10-2017)
Good hot, fresh food here. Lots of menu options, everyone in our family is able to find something they like. Try to sit in Annie's section!