Pavillon Albert-Prévost, Hôpital du Sacré-Coeur de Montréal

If you are referred to this hospital for psychiatric therapy, run the other way. They pretty much refused to treat me unless I brought someone with me for the first consultation with a psychiatrist. I much prefer to be alone and have privacy and I don't trust anybody to come to the doctor with me. All I needed was a new antidepressant as the one I am currently on is no longer effective. I was told to continue the old antidepressant at the same dose and see if things turn around! Very incompetent. And they are extremely rude over the phone.

If I could leave 0 stars I would. Totally incompetent staff, still hasn't evaluated a family member 2 weeks post-arrival, they don't answer the phone, they don't speak a word of English, they lose patient belongings. I've heard them complain and laugh about patients in front of me and other visitors. Don't send your loved ones here

The laugh of those clowns will haunt me. They laughed talking together while I cried all alone, neglecting & rejecting me, denying me distractions out of spite but calling it care I was there willingly because physical pain & traumas made me suicidal. I hoped for compassion & help, but their plan of care was a plan of deprivation & punishment I couldn’t do the work they demanded find another place to stay to heal because they denied me my phone, because I called a social worker because they had none, not even 5 days later as promised, they had no therapy anyway so she’d be as useless as the nurses who get angry if you ask them to check painful body parts, they only know how to take blood pressure, like all hospitals, which never will reveal much… I was denied their tablet because I googled their medication side effects, no informed consent there. I was so tired I couldn’t get up to eat, so they made a rule to take away my food if I didn’t finish in 30 minutes. Which was hard because it always took me 1h, and eating fast with nausea is harder. It was torture to have no distraction from my suicidal ideas & no care… and listen to them laugh fir hours. I was forbidden to speak to them unless at specific hours, 15 minutes every 2h, I had to wait in pain then ignore after 30 seconds for asking to check the pain in my eyes… no one did. I was even denied tilenol & the prescribed medication to sleep. Out of spite & cruelty. Denying distractions, comfort & food isn’t care. Invalidating my pain & refusing to even look at my wounds isn’t prophesionnal but I get that even when hit by a car. Prejudice is maddening & push people to commit suicide. I asked why I was dizzy & couldn’t get up sometimes, she said I don’t do enough exercise… I’m lazy!? No I’m sick! I was there willingly but was told to leave or pay, others were forced to stay. I was there for pain & traumas. They forced me to fill a mountain of forms about how I can correct my bad behavior, with no help, with threats that I get nothing until I finish. Monsters. They demanded that I make calls to find another place to sleep & heal but denied me the phone, even to call my lawyer, denied me my rights, said coldly to sue them later. Mocked me when they lost something expensive instead to apologize. When I arrived I was so sick & weak I curled in a ball on the floor, they saw that as being uncooperative or something, complete lack of empathy. Their laugh will haunt me. Not a place to heal mentally but the food was good. The view had nice birds. But they hindered my attempts to help myself, caused more trauma, & forced me to endure sheer anguish alone with no comfort or distractions. I often screamed in my head… while hearing them laugh. They never shared the jokes with the sad people who needed them. Paid to ignore their clients & laugh. A girl screamed that she waited all day to talk to them, but they injected her by force & locked her in isolation. Then went back to chatting & laughing together. Must be nice to have no heart to break. But I don’t want to be a heartless clown. I’m grateful for the place to sleep & the food, but not letting me sleep all night, invalidating my pain & looking at me with disdain every time I interrupted their games & laugh… disgusting. They insist on calling the psychiatrist a doctor but he only prescribe antipsychotics, even for sleep to people who aren’t psychotic. But even that and earplugs couldn’t help me sleep, woken by the laugh of the clowns who should have been therapists instead. Their drug can cause irritability and cause suicidal urges in people who aren’t even suicidal… add neglect & psychological violence and you turn merely sad people into full blown psychos. The only happy moment was the birds outside… The food was good.

I was "treated" there, as an adolescent in the adolescent department. I had been treated when I was younger in New Brunswick. Yet the doctors here did not believe or care about my previous treatments from another province. Instead accusing me and my parents of faking all of my mental illnesses. I was discharged and they had removed my medication. As expected my condition got worse and worse. We tried to get into contact with the hospital but they ignored all of our calls. So I got a family doctor and a psychiatrist at the Jewish General and they actually started giving me the treatments and therapy that they neglected to give me. In my experience and the experiences of others, I would definitely not recommend coming here for efficient and even adequate mental health services.

Rude staff, they treat you like dirt.., disgusting emergecy facilities. Incompetent staff could not find chief of psychiatrist in an emergency. .Please do not go there . This place is inhumane.

Nice staff helped me a lot didn't make me hurry up like most hospitals

Staff were abusive, felt like an internment camp.

Directions to Pavillon Albert-Prévost, Hôpital du Sacré-Coeur de Montréal with public transportation

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