Papa John's Pizza

Ordered a double pepperoni. May as well have not bothered. I got some pepperoni. Told they are supposed to cut down on doing double pepperoni. Absolutely ridiculous. I got mostly cheese. I was told if you want extra pepperoni to write an extra note for extra pepperoni. This is not acceptable and no discount offered either. I will not be ordering from here again.

Awful and Lazy service. Ordered £66 worth of pizza to the local cricket club for 11pm. Driver arrived at 10.35. Called me but didn't hear it as I wasn't expecting delivery 25 minutes earlier than I asked. I called him back with 7 minutes, but when I went outside he was nowhere to be seen.called the shop, who said they couldn't get hold of him and didn't know where he was. Hour later I got a call saying he "Tried" to deliver the pizza, but made to attempt to get out of his car and actually deliver to the door,instead just attempted 1 phone call to me. Shop said they would refund me, but despite 2 weeks going by, and multiple calls to them, they still haven't refunded the money. Having seen the other reviews, im not surprised by my experience at all, hopefully this costs them more than £66 they should have refunded. Avoid at all costs.

I knew this place wouldn’t live up to the marketing! Utter junk! You’d be better of going to a Turkish kebab shop. Tried to speak with someone about the excessive delay & the person sounded like the worst dregs of clacton, he could barely string a sentence together.

The crowning experience of my birthday. I was looking around for new places to order some food and thought of ordering a pizza. Trying the usual places I thought a new place would be good, I am glad I decided to order from this restaurant as they went above and beyond and did more than most others would not, they made a special effort to wish myself a happy birthday, they threw in the most tasty chocolate cookie dessert that I've ever had from any pizza joint let alone adding on the box 'Happy Birthday' for me to read for free and the price to pay for the rest of bundle was very acceptable for the high quality of the food, in closing my eventful day ended on higher note, If other restaurants put clients happiness before profit maybe they would be half as successful as this restaurant is. If you ever wish to order from a pizza place and you are in or around Clacton area, look no further, this is the place for you. P.S A special thank you to Amber, she really showed she is not just working, she is passionate about what she is doing at this establishment. Thank you. -Tye + Family

Pretty terrible place in all honesty. Slow service, wrong pizza delivered they didn’t really want to deliver another one you could tell in their attitude, when the pizza finally arrived it was wrong again and cold so I won’t be returning again. I did ring back they said there was no issue and hung up, not what you expect from a chain.

Awful customer service! Make an order online at 10:30pm all goes through. I ring up to enquire about the dietary requirements lactose free cheese they cut me off half way telling me they’re closed... they close at 11pm on google and their website takes orders still. I tell them I’ll pick up ASAP, she tells me no, it’s dead and they’re going home. After a bit of back and forth confusion she tells me she can deliver it to me. Okay great, house is only 2 mins drive away. Give her address, already paid online. Never turns up. Bunch of lazy liers. Take note Papa John’s HQ. This place is run by idiots.

Forget Dominoes. Forget Pizza Hut. Forget all the other pizza chains and look no further then Papa John's. The staff are really nice and efficient. The delivery driver did not make us wait long and was very pleasant. The best thing about Papa John's is the pizza with natural cheese. All fresh and very tasty. The price paid for this pizza, drink and cookies were less than what I paid anywhere else and they were much more tasty. If you are looking for the best pizza, look no further than this little gem. Thank me later ;

Always wanted to try papa Johns so we did, the delivery wasn't very fast but that's fine as I understand with it being a Saturday night, the delivery driver was polite. One of my items was missing, so I ring them and they said they will send some out, while waiting we tucked in, the pizza was really yummy, could do with more sauce but still was lush, the tandoori chicken was amazing and the cookies wow, they were so scrumptious. They are so generous with the amount of sides you get in a box but the reason for my low star is it's been over 2 hours when I rung about my missing item, so I rung then to ask why it hasn't been delivered, their excuse was it's been demanding with orders, no excuse at all. It's their fault they forgot my item not mine, so i should of been first priority. I was offered a refund on that missing item, hopefully I do as their word hasn't been great, Good food but bad service, Papa John's you really need to sort your customer service out!!!

Wandered in with the family and received such amazing service! This was our first visit to a Papa John and the overall impression left by this restaurant really did the franchise proud. The pizzas were fresh and hot and the staff were superb! A great place to visit!

We ordered for the first time at the Jackson Road store and was disappointed. The garlic sticks were not sticks there were a thick dough with a huge air bubble in the middle that had burnt. The toffee apple sticks also were thick dough and there was very little dressing on the top. Other than that the pizza was lovely and the cinnamon sharing desert was gorgeous. I would go back and try again to see whether the meal is the same again.