Oxford Bank & Trust

Be sure to make sure your address is update before setting up an account here... I've had a checking account with Oxford since the beginning of this year, and when i set up the account, the accountant i worked with, said i was set up with online banking. I've NEVER had an issue up until this point. I went yesterday to withdraw money from my account... they let me know that $40 was taken out of my account because i.didn't update my address... I withdrawal money from the bank every 2 weeks and no one EVER said my address needed to be updated. I demanded that I get my $40 back. after waiting for the bank teller to talk to corporate (which took all day), they said the best they could do was $10... so today I went in for the $10 and to close my account. they then said that if I closed my account, I couldn't get my $10 back because they were doing it as a "courtesy to keep my account open". Pure ignorance on their part. Needless to say I WILL never bank with Oxford again. As a kid, I had my savings account with Oxford and loved it... you lost a long time customer over $40... but hey the poor get poorer and rich get richer I guess.. sad.
8 years ago (28-09-2016)