Oregon Community Credit Union

Very kind staff. Low wait times usually. Convenient location. I can use the ATM here for deposits, transfers, withdrawals, and balance inquiries. Even though I don't bank with them. I do however bank with First Tech and they partnered with this location to allow customers such as myself the convenient option of coming to this location instead of driving all the way to W11th for First Tech...
8 years ago (03-12-2017)

Remarkably nice is the motto of my credit union. And OCCU is genuinely so! I have banked with this Oregon Community Credit Union since moving to Eugene as a graduate student many years ago. The organization has met every expectation. I have a regular savings account with a FDIC insured national bank for convenience, however, I keep my checking and a small savings balance at OCCU because they support local community events. What can I say: I love my Oregon Ducks and I love my yellow ducks debit card even better! Thank you OCCU!
8 years ago (29-04-2017)

Absolutely could not be happier with a financial institution. =) Their customer service is absolutely the best I have ever had. Their people are friendly, professional & they have gone above and beyond time and again to help me in any way they could. Will be with them as long as they will have me and recommend them every chance I get. If they had a "6 star" rating...I'd give them that. Thank you OCCU for making my personal banking easier and my business transactions that much more successful. I could not have done it as well without you. =) Randy in Eugene.
10 years ago (26-07-2015)

As new residents of Eugene, it was important to find a financial institution that made us feel secure with our financial needs. This branch of Oregon Community Credit Union met all our expectations. Eddie Alexander and Ryan West, Branch Representatives, provided excellent service every step of the way. They were professional, yet welcoming with great people skills. Erin Gerg, Branch Manager, willingly added her expertise to help complete our transactions.We highly recommend the Chad Branch of OCCU when considering who will best represent your banking needs in Eugene,
10 years ago (24-10-2015)

I am so disappointed in OCCU. I wanted to love them like I have for so long but what a mess they made of a simple home equity loan. 5 months later, the ineptitude is staggering and has ranged from not reading loan applications and being surprised over the phone about things that were clearly written on application. loosing copies of my personal taxes, talking to the next person up to point out that agent is over his head and being reassured that they will pay careful attention and then dealing with a confused agent again reassuring me that everything is fine when in fact, it is not. Appraiser messes up report and they submit it anyway after telling him it was wrong.....and three weeks later he is told to fix it! Again agent says everything is fine and it will only take a week......and I am cutting my losses and paying for appraiser's botched job and going to a big bank who can do it all in a month for free. All this for a house that is easily worth three times the requested amount as what we wanted to do was pay down the principal and reduce our payment. We both have credit scores over 800 and very little debt with more than enough money in various parts of this bank to pay off the loan entirely! I am embarrassed that they use to be U O's bank and after being with them 40 years, I am done. This is not my first snafu with them, and you can bet it is my last.
12 years ago (01-10-2013)