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Once Upon A Child Victoria

  1. Victoria
  2. Vi̇ctori̇a Store

Reviews, get directions and information for Once Upon A Child Victoria

Once Upon A Child Victoria
Address: 1563 Pandora Ave, Victoria, BC V8R 6R1, Canada
Phone: (250) 590-9298
State: British Columbia
County: Capital Regional District
City: Victoria
Zip Code: V8R 6R1


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info
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Reviews
Great place to buy good quality a little used clothes and amenities for new borns and kids. The store is neatly organised according to types of items and size. Most of the items are fairly priced and of very good condition. The staff are friendly and ready to assist customers.
The most amazing store for incredible clothing at a fraction of the price and I’m picky!!!! Highlight of my shopping in Victoria I’m from Toronto. Stocked up on the best brands and fabrics for probably 10% of what I’d pay brand new. All in amazing quality. The owner, Jas, is such a friendly and kind person. Great experience and I just don’t know how I would buy brand new and accept all the waste that comes with it again. As a first time mom and pretty high end shopper love quality and local vs quantity and cheap stuff, I was seriously impressed and will do 90% of my shopping at OUAC going forward!! Thanks again!!!!!
Absolutely terrible customer service, workers are rude and don’t seem to hold the same respect for customers. This place use to be great, gone downhill. Phoned 3x, drove 45 minutes to drop off items to consign on my day off, to be turned away at the door.
Parents! this is a great place to find clothes, shoes , Toys and many more items for your kids. They have it all in good condition. Went there to looking for a gymnastics outfit for my kid, they had a variety. It is also a great place to donate outfits that don't fit anymore that are still in good condition.
Very disappointed with management and the customer service they provided. Happy to abide by policies of small businesses but appreciate when policies are actually communicated. No slip was given for consigned items and then I was told nothing could be done about receiving a cash payout when I didn’t return in 24 hours. This was not communicated.nnAlso citing that the owner is overseas and “doesnt have email” which is an obvious lie since this is a franchise and staff are “ill-trained” on weekends managers words is a cop out for poor service.nnLikely parents will continue to use this store but for the support this business has from the parent community in a small city they should hire better management and staff who know what they are doing and don’t bully customers. So poorly run.nnUPDATE TO RESPONSE FROM OWNER:n- not necessary to “post video footage” but another shining example of bullying customers along with name usen- I had no problem with donated goods. Happy to have them donated - that was never the issuen- this is why people don’t bother supporting small businesses - especially when this apparent small business doesn’t have any local owners and no accountability - I was frustrated by being told that your inability to staff and train your employees resulted in the situation being my fault.n- if your managers can’t actually “do”anything then maybe the owner needs to make himself available.n- parents can get way more value and respectful interactions by selling on fb marketplace.
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Once Upon A Child Victoria map

Directions to Once Upon A Child Victoria with public transportation

Fort St at Pandora Ave 50 meters
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Pandora Ave at Fort St 60 meters
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Oak Bay Ave at Fort St 170 meters
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5
Pandora Ave at Elford St 180 meters
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5
Fort St at Oak Bay Ave 220 meters
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