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Once Upon A Child

  1. Brantford
  2. Brantford Department Store

Reviews, get directions and information for Once Upon A Child

Once Upon A Child

About

Once Upon A Child buys and sells gently used kids stuff. We pay on the spot for clothing, toys, equipment and furniture.

Story

At Once Upon A Child we offer parents a fun and convenient way to buy and sell gently used kids stuff, making saving money on children's clothes, toys, baby furniture and equipment a reality every day. We focus on quality, safety, and value – the same things you feel important for your own families.

Address: 225 Fairview Dr #13, Brantford, ON N3R 7E3, Canada
Phone: (519) 751-1001
moc.liamg@droftnarbdlihcanopuecno
State: Ontario
County: Brantford
City: Brantford
Zip Code: N3R 7E3


Opening Hours

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews
I went in there for the first time, to sell clothes. The sales associate was training and while her knowledge was good, her delivery was patronising! After she looked through my items and I was given $0.40! It was a waste of my time going in there to sell my clothes. Be careful to know the "rules" before trying to sell clothes. The selection is good though, probably because of the rules. Staff need to work on their service! They weren't friendly and made me feel embarrassed!
7 years ago (22-02-2018)
This store is well organized and I have found some great toys here. However, I have had trouble trying to sell them items. They once rejected a brand new, never worn snow suit because it had a tiny brown mark on the foot. Even more frustrating is the fact that I once found an item with a noticeable hole on the shelf and another time bought a DVD only to bring it home and find someones personal DVD-R inside. Clearly staff members have different standards for reviewing merchandise.
7 years ago (09-12-2017)
PICKY and over priced. I used to love how organized they are compared to other locations but that doesn't really matter cause Carter's is too. With those prices not sure why I would bother when I can just go there. I'm done with this location after another visit where they turned items away for purchase that were almost new. I stood beside a used bikini??? while they turned away great items that were VERY gently used and easily sold elsewhere. Also, if I have to hear the manager talk to her staff like they are beneath her in front of everyone one more time...One star for organization.
7 years ago (10-11-2017)
Went in today and the sales lady lied about the price of the item I was looking at. She said hers cost 2x as much as what they sell it for and come to realize it is cheaper elsewhere. Will not return!!!
7 years ago (10-02-2018)
Bad experience with staff at this store. The stores front door is less than 15 feet from where our car was parked and our child was passed out asleep (Dont worry Mom was inside the car with baby while I shopped). We needed shoes for him on this day and I was happy to find something I really liked. Two employees stood behind the counter, I approached the desk and asked if I could put them on him to see if they fit, getting him out of the car seat and waking him would not be good at the moment. I was told "No, you cant just walk into Winners or Sears and take shoes off the shelf, and take them out of the store you have to pay for them". I pointed out the window our little one was 25 feet away from the checkout and 15 feet from the front door. I asked " Could I please have a little customer service here, he is only right there, you can walk me to the car" .... Nope they would not help, I had to pay for the shoes walk the 25 feet try them on and return them if they did not fit...... OK girls behind the counter, you are not Winners, you are not the Bay or Sears or any other big box store... Your store should be a much more intimate experience and interactions with customers should be far different then shopping at a warehouse style box store. Shopping in a smaller venue like the store your employed is supposed to be a different experience, thanks for blowing it, Cambridge is just up the street, we will go there.
7 years ago (18-09-2017)
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