Olive Garden Italian Restaurant

I love how consistently great the service is here! I also love that everything we order is delicious, hot, and timely. We always leave with leftovers too. Wish it was slightly cheaper so we could come more often.
8 years ago (12-03-2018)

Food was good. The service ranged from excellent to insulting all within the same dining experience. The two waiters we had were friendly, and the man was very intentive, almost intuitive! 👍🏽 However, the manager on duty took things too far. When deciding where to dine to celebrate my birthday and host a party of 16, I assumed this location was central for my family who travel from all four corners of the Twin Cities. The staff seated us on time, however the first problem arose when our waitress could not accommodate my grandmother who has a dairy sensitivity, so she resorted to the next best option, which happened to be an appetizer. The waitress quickly informed my grandmother that she would have to pay for her salad because she was ordering an appetizer. I insisted that the waitress give my grandma a salad, and stated that if she have any problems with her manager just tell her that it's a birthday party of 16. The manager, ignoring all forms of customer service that exists, stomped out minutes later to inform my grandma that salads typically do not come with an appetizer. I solved that quickly, but that event did not set the atmosphere of a welcoming dining experience for my family. Also, what establishment does not offer a birthday dessert? Every other Olive Garden or restaurant does, and so that's where we will be doing business for all future birthdays.. And all of my husband and my dinning experiences, as we live and work nearby. I didn't mention that when the waiters (there were two) got their tips, they left for the evening and no one touched our plates, cups or wiped the table. This place is one to avoid if you want respectful, tasteful, just good old fashion customer service.
8 years ago (03-12-2017)

Yesterday was the first time my fiance and I had visited this olive garden in Roseville. I have loved olive garden forever, but have not been to one in over 15 years (kids, work, school). But last night, finally getting to return to my favorite spot, I was far from disappointed. I really didn't think the food could get better but seriously....it did. From the time we stepped in the door til the time we walked out, the ENTIRE staff was super friendly and courteous. Our waitress was the greatest and never left us wondering where she was. Me and my fiance hardly ever get a date night, so I am so happy that we chose olive garden...instead of some pizza place. The bill was about 50.00 and it was well worth it. We got home and talked about our date for another 30 mins. Can't wait to go back!!!THANKS OLIVE GARDEN!! for not disappointing.
8 years ago (04-02-2018)

Got the Tour of Italy. The Lasagna and Fettuccine Alfredo were good, but Chicken Parmigiana was not exciting. Waiter provided experienced and attentive service.
8 years ago (11-03-2018)

Got the endless pasta bowl, and this is the difference between the first helping and the second. The pasta is completely dry and unmixed with the sauce, like they don't even try to make it good anymore because it's the second helping.
8 years ago (11-03-2018)