Okanagan Vacation Home Rentals

Wouldn't use this company again. I called in to book a property and was convinced not to book it as there were issues with damaged docks according to the rep. Part owner of this company is named Eugene sent me another property and we agreed on a reservation. Took my credit card number and said he would send me a confirmation. An hour later, after I released another property we were holding he calls to tell me sorry...the owner has booked the time we are looking at... are we flexible with dates? Then proceeds to send me other properties on e-mail worth twice as much per week. I called in today to complain further and the guy on the phone told me Eugene is the owner and that is as far as I go. So I guess suck it up and move on. Thanks for a disappointing (and shoddy) experience.
8 years ago (05-08-2017)

Quick to answer the phone and polite but NOT a company I would recommend as they have no urgency to work for you. Problem solving and adapting to different clients willing to spend upwards of $3500 M/O was lacking. I would not have this company manage any of my properties unless you like it vacant.
8 years ago (16-10-2017)

Dissapointed with the level of service. My golf group was looking to use this company for our up coming trip to Kelowna. Recieved an email saying 7 day books which we had no problem with. Then 5 minutes later recieved an email saying we dont book golf groups. Poor service not willing to help the customer do not reccomend for anyone not traveling with a family.
8 years ago (05-05-2017)

The customer service at Okanagan Vacation Homes was impressive. I enjoyed my stay and I will definitely book through them again!
8 years ago (07-03-2017)

Great service! We loved our stay and will be back soon.
8 years ago (07-03-2017)