Norman Sue Bakery

Use to be the best but quality and inconsistency is a big problem with these guys. Black eye cake, coco bun tennis roll always taste different as if there is no recipe to follow. This weekend bought coco bun and of course tasted different. After eating my stomach felt strange. Wife also ate and felt tingling on her lips. Ended up throwing out. Sometime tennis roll is dense and doughy. Black-eye cake is mostly dry and full of air. Would not even touch their bread since it goes moldy in a day. I am usually selective when it comes to buying their products because of this reason but i think this will be it for me. Clearly something here has gone down the drain sadly.

Go get your tennis rolls,butter flap,coco bread, dahl puri is hot and yummy. Dont forget the tamraind ball as it's made in house. The young man at the front counter was on point and very engaging and knowledgeable about all the products. He went above and beyond. Thank you ,you made my day

Fresh baked goods and fresh dhall Puri. Call before you go, though they may be closed, they may still be there and willing to accommodate you.

Best to buy direct and freshly baked. We enjoy the cheese rolls, meat pies and pineapple tarts.

Tried yr cakes n tennis rolls to see if improved. tennis rolls bland n no lemony taste. A hint of cheese in the cheese rolls n more pastry than filling in all yr cakes. Disappointed. Back to Narianes bakery even though more expensive. Quality counts.

This bakery is awesome Coconut buns are delightful. Bakes and saltfish are delectable. Price points are on point I strongly recommend this hidden gem.

Getting fresh bread right off the oven is amazing. Love this place. The young man cashing you out just count the prices off his head and charge you. Please be a bit more transparent on that. Other than that no complaints.

None of the staff wear a mask when making food… it’s pretty bad because we are still in the middle of pandemic. The cashier is always friendly. I noticed their roti sizes has been inconsistent too.

Disgusting!!!! Today I went to Norman Sue Bakery, I can clearly see a group of women sitting around making a pastries or roti, one woman was eating cheese puffs and drinking Tim Hortons coffee while handing the dough. She would take a bite, handle the dough, take a bite again etc etc. This is terrible, her saliva can get into the food, this is a health issues, especially if she has COVID or some other disease. No gloves or mask. I told the cashier I don’t get how she can be eating and preparing the food at the same time - the cashier responded saying the worker is “multitasking”. The owner should take this seriously, workers should not be eating and preparing food!! I’m so disappointed because I really enjoy their products and thought they were a reputable company and I hope they clean up their act so I can go back there.

I visited Norman Sue today for pine tarts that I had been craving for a long time. I haven’t been in years so decided to visit and purchase some items. When I asked the young man if they had fresh pine tarts, he replied yes, I was like great I would like 6. When he went to the back and came out with a prepackaged set of 6 pine tarts, I again asked, when did these came out of the oven, he said this morning. He lied, the pine tarts were old and stale and crumbled when I took a bite. I know times are hard with COVID however selling old food and passing it off as fresh is problematic and concerning. Will not return! Date of visit: February 17, 2021