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Norburn Medical Centre

  1. Burnaby
  2. Burnaby Medical Clinics

Reviews, get directions and information for Norburn Medical Centre

Norburn Medical Centre
"Norburn Medical is a group of 11 family physicians who provide full service medical care. We have physicians who provide obstetrical care, longitudinal care of chronic illness, minor acute care such as laceration repairs, and medical acupuncture. Our patients run the entire age spectrum from babies to centenarians."
Address: 4012 Hastings Street Suite 200 , Burnaby V5C 2H9, BC, CA
Phone: (604) 299-2677
State: BC
City: Burnaby
Zip Code: V5C 2H9


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Reviews
I have been a patient of Dr. k Phan since he took over for Dr.Hardy many years ago. I see some people saying he pushes lifestyle and religion etc. I am not religious and not once has he ever preached or stated anything like that to me. I am a registered nurse and he and I had a discussion about covid vaccine pro / con and he also never pushed his personal opinion. I can not speak for other peoples experiences, but can honestly say that for me he has been more than accommodating to my health needs.
I work in health care and often work with doctors to get prescriptions for my clients so they can receive coverage through their extended benefits. Dr. Phan will give you one-quarter of a prescription, and charge you for each quarter if you want the rest. I've been trying for 7 months now to get a prescription completely written for a client and am consistently told to pay, over and over again to simply have Dr. Phan fill out all the information requested by this patient's extended medical.
Other than the office busy super busy and hectic 3 stars for the office itself, my family doctor Dr. Phan is amazing. He is courageous and challenges the Covid narrative, and has seen many of his patients also suffer from side effects. He is not against vaccines and in fact when I took my child in to see him, he asked if their vaccines were up to date. He’s for informed choice and whenever he prescribes me anything he says this is what it’s supposed to do and I can choose whether to get it or not. Yes, he is religious but so am I and I so badly need a doctor who shares the same values. I can see why someone who doesn’t believe in God can find him challenging but for me I cannot find any other doctor who is so strong and rooted in his faith to help guide me in my health choices. He is very compassionate and cares. Every secular doctor I’ve been to just pushes medicines on me or not morally licit methods that just makes my health worse. I cannot say better things about Dr. Phan. For the faithful, I would encourage you to go see him. He is an outstanding doctor and while he will encourage you in your spiritual health, he’ll actually help you with your physical health with proper treatment. I think people have a misconception of him and that’s really unfortunate.
Dr. Phan is our family physician. Whether he is vaccinated or not he is a good doctor. I am sure there are many other physicians and scientists who don't agree but don't have the courage to speak out. My husband after receiving his vaccine lost his hearing in one ear, has ringing and sporadic dizziness. This will not change. After his experience, I try not to judge.
The public should know that Dr.Phan is against the vacainne and has actively tried to pursade myself and my husband from getting the vaccine. We have at risk family members and one of us is immune compromised, yet he would not yield. He was our family doctor until we choose to move elsewhere as I can not trust a doctor that is so rooted in a decision that goes against all medical recommendations that are in the public interest. It is selfish and ignorant. Please be careful at this office!
I am absolutely exhausted with your staff. Today is the THIRD TIME I’ve been disconnected after waiting 30-60 mins to get through. I have a baby who’s been seen ONCE by your office because of the several mishaps cancelled appts, appts, checkups scheduled for online?…, scheduled without nurses etc I love Dr Mccafferey but I’m going to be looking for a new Dr because I’m so frustrated with you all.
Have not had a face-to-face appointment with Dr Albert Lui for nearly a year since the pandemic. I am touched that he is keeping taps on my healthcare case files through virtual consults. I am very grateful to him that he had referred me in time for my cancer treatments.
DO NOT GO HERE!!!! Their staff is EXTREMELY RUDE Specially Tracy. She cannot get her job done without complaining nonstop. DO NOT RECOMMEND AT ALL.
I was a registered patient here for 26 years, as my family doctor was my parents’ before I was born. A few years ago I moved out of the country for a while, which the staff was made aware of. While I have had appointments via phone call here in the last six months, which I have proof of and mentioned, I was told upon trying to make an appointment that I am no longer a registered patient because it’s been too long since I’ve been in. Presuming my video calls apparently do not count, really not sure how I am supposed to physically come in when that option is not available during the pandemic, and would love to know what kind of sorcery is required to achieve this. I was then told I could re-register but they weren’t taking patients at the moment. Now I must find a new family doctor while dealing with chronic pain and hospitalizations during a pandemic. There have been years at time throughout my life where I did not visit and was never once informed that this could be the case. I was not contacted whatsoever about this policy or that my registration would or had expired. Totally uncaring, bizarre, and CLASSIST behaviour. If you would like to feel safe and not add additional worry to your medical concerns, do not go here.
Overall we've been very happy with our experience here! I've been multiple times in the past year for my baby's check-ups and vaccinations, and have received excellent care. Booking an appointment hasn't been a problem lots of options for different time slots, and we haven't had to wait more than 5 minutes for our scheduled appointments.
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Norburn Medical Centre map

Directions to Norburn Medical Centre with public transportation

Eastbound Hastings St @ MacDonald Ave 10 meters
130
160
N35
Westbound Hastings St @ Gilmore Ave 80 meters
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160
N35
R5
Northbound MacDonald Ave @ Albert St 100 meters
131
132
Southbound Gilmore Ave @ Hastings St 120 meters
129
Eastbound Hastings St @ Ingleton Ave 170 meters
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160
N35

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