Niagara-on-the-Lake Furnished Rentals & Suites

My husband and I were booked to stay here this past labour day weekend. Once we arrived there was no one there to greet us, we had to search for the key ourselves to get in, once we walked into the home it was very dark, other renters were walking in and out of the house, what first struck me was the odour. It smelled like incense and marijuana with bleach. I completely felt nauseated and did not want to stay, we tried to get in contact with one of the owners Chris when she finally picked up the phone which was hours later, she argued with us and stated there was no odour, once arguing back and forth she finally agreed to pay us our money back. We luckily found an available room at the Hilton and stayed for the night I was relieved. The owner Chris still has not paid us back and will not return our phone calls, I would advise to anyone looking for a place to stay do not stay here they will ask for payment upfront by email money transfer now I know why.
7 years ago (04-09-2017)