Best Western Colonel Butler Inn

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About

The Best Western Colonel Butler Inn in Niagara on the Lake, Ontario.

Story

Located in Niagara on the Lake,ON, the Best Western Colonel Butler Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 278 Mary St, Niagara-on-the-Lake, ON L0S 1J0, Canada

Phone: (905) 468-3251

Website

moc.nnireltublenoloc@smoor

State: Ontario

County: Niagara Regional Municipality

City: Historic Old Town

Zip Code: L0S 1J0

Update Info

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Reviews

Beds were comfy.  Staff was friendly.  Very clean.  Coffee was good and breakfast and the restaurant were very good.  My only complaint is the layout of the bathroom was very tight and a bit awkward to move around in.  Internet was consistent.  We enjoyed our stay.

 8 years ago (15-11-2017)

Anna and the staff are top notch.  Great customer service and knowledge of the area.  The recommendations for dinner were great, and information on the new wineries much appreciated. This is why we return every fall.

 8 years ago (26-11-2017)

Clean and comfortable. Well positioned to walk into Niagara on the lake. Easy to find. Parking plentiful.  Bar next door is great for simple bar food and a beer. Staff very friendly and helpful.

 8 years ago (24-08-2017)

A charming small hotel located in the heart of Niagara on the lake. Walking distance to several attraction.
One of the only hotels in the region that allows pets. Best Western even provide a welcome gift for my dog.... great touch.

 8 years ago (15-08-2017)

We have stayed at many Best Westerns in the past, but I would not return to this one.  It is badly in need of a face-lift.  Old furniture and torn, dirty rugs were the first indicators.  They also keyed our cards for 1 night instead of 2 so we had to keep making our way back to the desk or a cleaner to gain entrance to our room.  Also, the breakfast was terrible...no bacon, no sausage, no fresh eggs and very little choice of fruits.  This place brags about wonderful peaches, but not one to be found at this hotel.  All of these things we could have overlooked had it not been for the last problem.  We left for the day and found our door opened when we returned!!!!  The cleaners did not properly shut the door or it just didn't latch properly.  We were compensated at checkout for $100 off but I'm still dismayed.  When you pay $200/night or more, you expect better.

 8 years ago (24-08-2017)

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