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Niagara Falls Community Health Centre - NFCHC

  1. Niagara Falls
  2. Niagara Regional Municipality Health
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Reviews, get directions and information for Niagara Falls Community Health Centre - NFCHC

Niagara Falls Community Health Centre - NFCHC
"The Niagara Falls Community Health Centre NFCHC is non-profit, community governed, multi-service health centre that provides primary health care, health promotion, and community development services all under one roof at no cost. NFCHC responds to the health needs of individual patients and their families, as well as to the health concerns of the community. We are committed to providing accessible services, the empowerment of individuals and communities, service integration, illness prevention and comprehensive client care."
Address: 4790 Victoria Ave, Niagara Falls, ON L2E 4C2, Canada
Phone: (905) 356-4222
State: Ontario
County: Niagara Regional Municipality
City: Niagara Falls
Zip Code: L2E 4C2


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 7:30 AM – 7:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 7:30 AM – 7:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

related searches: Community Health Center of niagara, Niagara Falls Quest, Community Health Pharmacy, Greater Niagara Medical Group, Quest health care, Bridges healthcare, SAWHP
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Reviews
I have been going to the clinic for awhile now ever since queen street. We took my son for an appointment and saw a sign for masks. I'm not for masks at all but none the less I wore it. Seeing some staff not wearing masks is very disturbing. This is why Everyone questions the mask and covid. Everyone should be wearing a mask regardless if you sit behind glass or not. When you come in contact with other staff aren't you now spreading covid not wearing a mask? Plus you touched the health card and handed it back. When things don't make sense question it. They demand respect, they demand us to wear a mask. I demand you to wear one also. Give me my respect. Don't care for excuses what's "good for the, is good for me". The staff though that are setting the example well done, and the staff in general are decent. My son's doctor is great and has all of his info up to date.
I got called in for a tetanus shot, only to be greeted by an unwelcoming receptionist and to be told by a nurse that I already had my tetanus shot 2 years ago and she did not understand why I was there. So I told her that I got called to make this appointment not me calling in for it. They really need better receptionists or have better communication between everyone working there. Complete waste of my time today. Not to mention my supposedly doctor does not work there anymore because I keep getting assigned to someone different when I do make an appointment.
Has been very difficult to book an appointment over the phone in the past - phone lines very busy and couldn't get through. Online booking option that is now available through their website is fantastic. Rebecca nurse practitioner was kind, patient, and thorough.
The building is easy to find and has lots of parking . Here are the pros and cons . The phones are often ignored during business hours making it very difficult to make appointment. Their answering machine does not take messages. They send emails but do not respond to them . One thing they are very good at is completing paper work for o.d.s.p. Their is a huge lack of empathy running through the veins of this establishment and ironically the counselor, in my opinion has issues with control. They are not taking in new patients at the moment unless your are expecting , then they will take you.
My reviews are not posting, I may have been flagged by, bad receptionist and bad social worker who have given me a repution as a abusive and threating person, I was tricked into signing a behavior contract, I would not get medical care, and bad receptionist causes me all kinds of issues.
They get things done but have a HUGE lack of empathy for others. In less than a year I've had 3 doctors. The dr's do not stick around and they are not experienced.
I had been approved to the green door project went for my appointment Dr pulled out a few of my teeth went back for next appointment Dr started poking and prying at my teeth taking X-rays of every single tooth that I have and then at the end he said there's nothing that he can do for me because I don't qualify for green door project as I am not working I had went there to seek help I left in 10 times more pain with bleeding gums zero help 0 prescriptions nothing just told there's nothing he can do he's going to refer me to somebody else even though last time he said he was going to pull my teeth that's why he took X-rays before I had left the last appointment do not recommend this place for anybody that is suffering because they will make you suffer more
The phone is rarely answered so it’s next to impossible to book an appointment. They would really benefit from some kind of self-booking app or website where clients can just go on and book themselves in. We were assigned a family doctor at this practise to oversee my, my husband’s and our daughter’s care when I was still pregnant, only to be told that he won’t see our child once she was born because she’s “too young”… whatever that means. I thought “family practise” meant they saw the entire family? I myself had to explain this to reception 3 times before they stopped trying to book her in with him. Our daughter has now been seen by 4 different nurse practitioners over the course of 8 months, and I’ve spoken to 3 different nurses and doctors for phone appointments. I have to re-explain her situation to them every single time. Too many cooks in the kitchen, not enough note taking/communication among staff, poor bedside manner from every single one of them. Nobody is genuinely interested in listening to my questions and taking the time to answer them. I’m cut off in the middle of my questions half the time, and the other half they don’t know the answers to. The family doctor who was responsible for my personal care is also abrasive and seems uneducated - had to consult a manual for any of my or my husband’s questions. We were told last time we tried to book in with him that he had left the clinic, and we were given no notice about this. Not at all impressed. If you want a “team-based approach” to your care and never be seen by the same doctor but also want to wait a week or two to be talked to on the phone, this is the place for you. You’re better off going to a walk-in clinic. Heather, the dietician, is FANTASTIC and I truly have enjoyed and benefitted from connecting with her!
THERE IS A DENTAL CLINIC THERE THE PEOPLE WHO WORK IN THE DENTAL CLINIC IS VERY FRIENDY AND THEY CARE VERY MUCH ... Receptionist there is very RUDE and UNPROFESSIONAL!! Leave reception message to give to the doctor , reception say the doctor did not get back to them yet ...tell me doctor don't review there message for the whole week THE RECEIPTION BLAME IT ON THE DOCTOR!!! RECEPTION IS A LAIR AND B.S !!! THERE
DO NOT GO TO THIS CLINIC. They make major assumptions about your health based on no evidence and do not listen to you at all. I experienced a lot of what the other negative reviews did as well. They will leave you feeling completely unheard and I felt like I was treated like a child.
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Niagara Falls Community Health Centre - NFCHC map

Directions to Niagara Falls Community Health Centre - NFCHC with public transportation

Victoria Av & Morrison St 70 meters
104
204
Huron@Buckley S/W Corner 80 meters
104
204
206
Victoria Av & Morrison St 100 meters
104
204
206
Valley Way & Morrison St Transfe 110 meters
102
Valleyway Ave & Morrison St 140 meters
102

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