New Country Lexus of Westport Pre-Owned

I was searching for a certified Lexus. I found myself on New County Lexus website. I found a Lexus GS 350 certified preowned and was very interested. Via the website I inquired about its availability. Due to the fact it was a Sunday the dealership was closed. The next day, Presidents’ Day, I received an automated email from both the general manager and the sales person letting me know how they were going to “wow” me with professionalism. I called the dealership and spoke with their business manager. I let him know of my plans to test drive the vehicle that afternoon. Miraculously, the vehicle sold within an hour of my conversation with the business manager. You can rest a sure that I was in good hands. The “bait and switch” , buyer beware game was now in session. They had another vehicle the same color, mileage, and same price waiting for me. How thoughtful.
7 years ago (19-02-2018)

Updated Review....Horrible Horrible experience to begin with. Either way I went ahead and try to give them the benefit of the doubt. Not even 2 months passed when I received a letter from the DMV stating that I have a penalty on a past due emission that the car. Didn't passed. Wich I never knew about. I assumed since the dealer was paid to do all that paperwork and never had the decency to comunicate or even boder to mention anything about it. I assumed That all was well.and that I can put So I come to find out. That the Part that the " Salesman " told me they were going to replace was never Replaced and that part being the *Catalytic converter Wich it's Why the car Failed the Emission test* I am beyond disappointed with this Dealership and the way they conduct business. I don't recommend anyone buying a pre own car here. I have had Lexus my entired life. And never have had this Horrible experience. In my life
7 years ago (06-04-2018)

Very friendly, and relatable employees. Would recommend them to anyone.
8 years ago (21-10-2017)

Had the best experience buying a car for our son at New Country Lexus. Michal Moczulski was very helpful and knowledgeable, he worked a great deal for us! We will definitely be back here in the future and we will recommend this dealership to all our friends and family.
8 years ago (21-04-2017)

Good...lexus...
7 years ago (15-03-2018)