New Balance Oakville

I’ve been wearing a pair of New Balance for the least few years that I’ve loved, but haven’t taken care of very well so is nearing the end of its life. I wanted to get a shoe exactly like that one, but none of the larger stores had them. The employees here were super friendly and explained that my model is discontinued, but pointed me to the closest equivalent. Alifa was especially patient as he helped me test different sizes and explain which would be best for my feet. I can definitely see why this store is so highly rated, and I’ll be coming back once my new shoes die as well. Thanks for a great experience!

Went in to pick up some sneakers before myntrip to Europe and was welcomed by the warmest and sweetest fit specialist , Alifa.nnWe went over what I was looking for and he was quick to give me the options that best fit me + needs.nnHe was EXTREMELY knowledgeable about the products! Intricate details that I would have never thought of! It’s apparent that he is very passionate about not only the shoes but the brand!nnSuper helpful and I was able to leave with the perfect shoes. I’m so happy!nnAlifa, wherever you go in life, you are going to be soooo successful! You were born to sell!nnThank you again. I will be back in the fall to get another pair.nnOakville, don’t sleep on this location! Plenty of parking. Immaculate clean store. 10/10

I have been to this store on two separate occasions, the first time Hannah helped me, and today Alifa. Both times where to get my young boys fitted for shoes 6 and 4 years old, the customer service was bar none the best I have experienced shopping for kids. They were patient and deadicated to ensuring that my boys shoes fit properly as well as their satisfaction with the shoes. I will definitely be returning.

The employees were extremely helpful. They offered recommendations and helped me find my shoe size and what shoe was best for me. They were informative and knew what they were doing. The place was clean and it wasn’t too crowded at all. The only complaint would be that they had issues with the tech and we had to go home and purchase it online ourself instead of them doing it in the store.

The staff at New Balance are great!nThey were able to help us find the perfect shoe for what we needed.nWe always buy our shoes there and will continue to do so.nExcellent customer service!!