Neroli Salon & Spa

Tina cut my hair and did a fantastic job. I told her I trusted her to make me look my best and she did an outstanding job. She was the triple “P”; personable, professional, and a perfectionist. I would recommend anyone to give Tina a chance and you won’t leave disappointed. Thanks for a great experience Tina! I will definitely be back.
7 years ago (06-12-2017)

I came here to get a hair cut, some color, and possible highlights. I asked to get a plum color and still wonder how I ended up with dark brown hair and blonde highlights! Absolutely not what I asked for. The girl that was doing my hair seemed super negative like she really didn't even want to be there and didn't listen to what I wanted AT ALL. I paid a lot of money to get my hair done here ( this place is not cheap) and for me to get a supposed master stylist I ended up very dissapointed. Will not be returning here. Paid an arm and a leg for a comfy chair and hair color I did not ask for. I would also like to add that after speaking with RICHARD in guest services, it just reaffirmed what I already found out when I had terrible service. His policy as "guest relations" was to blame the customer the entire time and argue with me about how I paid for the services so I must have liked it. Really?? Super condescending and absolutely atrocious attitude to the point where he asks me "so what are you looking to get out of this? What is it that you want from us?" WOW. I will never step foot in another Neroli Salon and will make sure to share this experience with everyone I know....wow...
7 years ago (08-02-2018)

I was moved to a young, inexperienced stylist who had a bad attitude, when I specifically requested a more experienced stylist knowing that what I wanted was more complicated. I left with patchy highlights and wet hair, because the color application took over two hours and then she told me I had to process for an additional hour - three hours total before even toning and shampoo/style. Would have never agreed to see her or stayed had I known that in advance. In addition, she turned my hair orange after I specifically asked her not to (orange is a stepping stone to blonde and I asked for light brown), and then tried to overcorrect with toner and I ended up walking out with the same dark hair color I came in with. I’ve had “fresh out of beauty school” stylists with them before, and am always thoroughly unimpressed.
7 years ago (16-02-2018)

Neroli used to be my favorite salon in Milwaukee, and I recommended it to several friends. UNTIL I had Paige to cut my hair this afternoon. The whole process was just too depressing and suffering… - The temperature of the dryer was too high, and my scalp was hurted. - The green brush she used was really sharp, and it scraped my scalp and caused several pimples… - After she cut my hair at the first time, I just felt uncomfortable. Thanks for her patience, my hair had the second and third cut this afternoon… She told me that my hair was blank and even, and there was nothing wrong. However, when I got home and took the shower, there is a bunch of hair around my right ear ONE INCH longer than other part… - During the second and third cut, the short hair was not being handled well and got into my cloth… SUPER ITCHY… I do really appreciate Paige’s patience. The whole process was just too desperate and suffering… Also, my hair is really ugly right now. Buying a hat seems much more economical, easy, and comfortable than having this hair cut.
7 years ago (18-11-2017)

Neroli was fantastic all around. Grace did my hair for my trial and wedding day and did an amazing job. Helena was fantastic with communication and setting up the schedule for the day of. I loved that each of us in the bridal party had our own stylist and were all done about the same time instead of having to wait around for each other. Their facility was great and loved that we were able to have bagels available for us and brought in mimosas! Fabulous all around! :)
7 years ago (31-08-2017)