Nautilus Plus Place Montréal Trust

Charged 78$ for one visit in first 10 days. Not really a free cancellation in the first 37 days as they make you believe... They still will charge yo 10% of the annual contract. Add to this old, dirty equipments from the 90’s.

Worst gym in Montreal. Always dirty. I’ve seen a mask on the floor staying there for more than 3 days. Which means that the floor was not clean during this time imagine the rest of the gym. Paper towels and cleaning product are always missing. The staff is useless. You can ask them to refill but they will never do it.

Trainers push you very much to buy their programs. Nutritionist was not very useful and refused to answer my questions saying they were not to be conscerned about. Gym is also lacking a few machines and is pretty small. People there are friendly and respect the gym.

This is the worst gym ever. The receptionists are not polite at all.. They give a promotion and change it the next day.. just to make you pay more... I was paying monthly membership fees but I was surprise the collection contacted me for outstanding balance.. after a year

This is the worst gym ever. I don’t recommend it to anybody at all !!!!!and I first advise to read all reviews regarding this place!receptionists are not polite at all..some of them are so disrespectful one of them the guy insulted me, I sent an email to the Nautilus supervisor then the Nautilus place montreal trust called I explained then he said will talk with a guy and call me back after a week almost he called me back said spikecwith the disrespectful guy and he refused the he spoke with me with bad word…even didn’t offer compensation regarding this issue! They don’t care about customers and custoner satisfaction!!!! Always there is lack of machines that we have waste our times to wait for machine that somebody is working with! Even none of the machines calibrated and nobody check the machines if has any technical issues we have found out.. the place is so dirty in the lockers and washrooms .. Lack of towel papers and is unsanitary I have attached some pictures from last week…

I don't recommend this gym Well this happened to me i finished my contact and I deleted the app they changed twice after that when I passed by the gym in Mtl trust they told that I did renewal the contract online which I never did, and they did not want to cancel so I filed a case against them.

decent location, good machines for bodybuilding, terrible benches and squat racks. most benches are crooked and 3/4 of the racks have fixed safeties that if hitting proper depth will constantly hit the bar and throw you off. there's no designated deadlift area no platforms. people are forced to deadlift in the middle of circulation, not to mention the flooring has weird grooves which make it awkward to deadlift on. mostly friendly people, nice staff as well. Unfortunately if you've signed up for a year and decide to cancel get ready to have to pay an arm and a leg just to get out of the contract. Decent gym for bodybuilders but not powerlifter friendly at all.

I don't recommend this place I wish i can give half star, I've trained in many gyms and this is the worst experience I've had . Their agents will purposely hide info in order to sign you on a one year contract even if you are interested is another product . they will try to sell you all they can nutritionist , personal trainer ... so take the time to read the contract . The good thing about this gym is that it's not always full . Probably because of the price way too expensive or the very bad customer service .

I don’t understand why I can’t transfer my PT sessions which they forced me to pay to be able to resubscribe even though i did not want them anymore after covid, to another member. Customer service is very bad and it’s really annoying how they keep trying to sell you extra services. I get that they’re sales people who get commission but when someone just says no please stop pushing. Also it’s a bit expensive considering what you get. Let alone the 1 year commitment you’re forced to subscribe to.