NAPA AUTOPRO - Mckenzie Tireland

My wife and I have been servicing our vehicles at this location for over 5 years. The range of services have been from regular maintenance to large item repairs. We have never found anything but a prompt request to our needs, fair pricing and honest communication. A few years ago we moved slightly further away, but the extra drive to have our vehicles serviced by this team is more than worth it!
7 years ago (18-10-2017)

Went there to have my tires changed on my rims. Already had loose tires and loose rims+tires. So basically just changing rubbers. Went to the front desk, the guy working there was a dick at the start. Just aggressive and rude. Tried to trust him anyways. Received a call 3 hours later with him being even more aggressive, and not wanting to do it, then hung up half way through the phone call. Now I am worried that they will damage my rims and tires, worried that he will damage my property. I will not go back and I highly recommend not to deal with this place. I have never had more of a difficult time with someone before. A simple easy thing to do is now a worry of damage of property and the possibility of filing a police complaint if damage has been done.
7 years ago (21-10-2017)

We have been getting our vehicles serviced, and buying all of our tires, at this location for 15+ years and we would never go anywhere else. The level of customer service is second to none, and I trust them to do the repairs that are needed and to give us the best advice on both service and the kind of tires that best fit our needs.
7 years ago (08-12-2017)

The counter sales woman I was dealing with was nice enough but the other sales guy at the front desk made a rude / ignorant comment regarding the fact that I would pay anything to get my tire back on that same day. I was in the market to find a reputable dealer near me where I could purchase and install a set of winters for my jeep. First and last time I walk into that place.
7 years ago (20-10-2017)

Went here to get a leaky tire fixed and like other reviews have mentioned, the guy at the front counter was rude and made an ignorant comment about paying double because I left and came back. I didn't want to find out how they treat their customers after they pay so I left and will never be back.
7 years ago (27-10-2017)