Modern Septic Tank

Very misleading customer service. I was charged $97 minus $21 coupon for a feasibility assessment to install a power vent water heater that MODERN can’t do. I explained clearly that I wanted to change from a power vent heater to a direct vent heater, which involves a mechanical contractor license to install the required chimney. It turns out that MODERN only has a plumbing license. It was just a WASTE of money and time.
7 years ago (06-10-2017)

Modern Septic is great. They understood our dire situation and reacted promptly. We were given advice to help this from happening again.
8 years ago (17-05-2017)

Not very helpful. Came out to fix something and now the same pipe they fixed leaks.
7 years ago (17-07-2017)

Have had several contacts with the office - so helpful and friendly. Have had two workers pump out several septic tanks - good advice, thorough, friendly, explain everything; hard workers, careful of property, fair price.
8 years ago (19-04-2017)

My experience with Modern was positive despite the stressful situation which required their expertise. I had called them to repair a completely blocked sewer waste line which fully withstood a professional drain snake and jet and had caused 2 rental units to back up. I met them at 10am and they were able to give me a quote, start the job around noon and finish before 2pm. Everyone involve whom I spoke with was very pleasant and friendly. I had several questions which they patiently answered. DON'T FLUSH TAMPONS!!!
9 years ago (27-07-2016)