Midas

My overall experience with this Midas was great. There was a miscommunication the first time around but the manager did everything in his power to make sure that my overall experience went good. I definitely appreciate that they care about their customers. I will be returning when I need another oil change.
7 years ago (15-01-2018)

They couldn't get my car on the lift actually because it was too low, but awesome people and they were very direct and upfront with me
7 years ago (07-02-2018)

Worst experience. Said the car would be done in an hour. Called 1.5 hours later and they said it was done but he said I had to talk to the technician about the condition of the brakes. When I got to the shop, the car was still up in the air. When I tried to talk to the technician that was working on the car, he ignored me completely. Would not even acknowledge I was there. One guy said the tires were not rotated. Next guy said they were. (No way for me to tell for sure.)The sheet with stats about the brake inspection had numbers saying the front had to be replaced. Bottom half where the stats of the back brakes should be, was left blank. Brake check by another garage said the front pads were at 3 mm 10 days ago. Midas said they were less than 1 mm (less than .039 in.) But they didn't find anything wrong that would make the wear that fast.
7 years ago (17-11-2017)

Scheduled an appointment at 5pm. Arrived the next day and was told they are too busy and won’t be able to check my car tires. Very unorganized place. Don’t waste your time and money.
7 years ago (04-01-2018)

My Midas location in Milwaukee is SKETCHY. I had 2 tires replaced here a year ago. They did not install correctly and were both almost completely flat within 24 hours. Manager told me I’d have a “few free oil changes” to make up for the screw up. Fast forward to now, I made an appointment to come in (which they had no record of making once I came in at the agreed on time) and told me they had no record of the oil changes. This place is super shady and does a poor job of servicing. Avoid at all costs.
7 years ago (18-11-2017)