Boston Store

Great customer service! Sue and I walked thru there today and I evidently walked past wet paint, getting it all over my right side. After we re-traced our steps, we found the exact spot. I touched it and it was still wet. I asked to speak to the mgr, because obviously I was pissed as this jacket was in excellant shape. She (the mgr on duty) was embarrased the area in question had'nt been blocked off to prevent this. She replaced my jacket with a new one and offered to have the damaged one cleaned. In my opinion, she was extremely professional and sympathetic. I was expecting 'confrontation' or defensivness, but she could'nt have been more apologetic. There needs to be more mgrs in the work force like her.
7 years ago (25-02-2018)

Excellent customer service and merchandise! I just wish the Milwaukee stores sold more Ralph Lauren and Lacoste
8 years ago (27-11-2017)

I could give it 5-stars if only it featured its own parking lot. Not a fan of driving around looking for street meter parking. Once inside things are nice and relaxing, until you realize you have only 4 minutes left on your parking meter and the cashier wants to tell you stories and you fear the meter maid is counting down the seconds with an evil cadence (apologies to the Judy Hops of the world).
8 years ago (04-06-2017)

Discovered it while at an out-of-town conference. Convenient location, a nice big selection, and a great sale going on. Went back another day to take advantage of the sales.
8 years ago (30-03-2017)

Quality merchandise at the best prices. My favorite place to shop.
8 years ago (08-06-2017)