Midas

All good nice and polite truck was done on time
7 years ago (18-01-2018)

Very helpful service here. They were able to order our needed tires and provide service the next day they arrived. Gave a list of recommendations for our car and planned travels.
8 years ago (21-06-2017)

The employee's very nice to customers and get the work do right the first time and the prices are very renabole. Sind Rose
8 years ago (24-09-2017)

My car is leaking oil really badly (about 1/2 quart per 40 mile drive). It looked like it was coming from the oil pan gasket area. I called Midas told them that. They said they'd take a look at it. Dropped it off at 6:45 AM and they called at about 11:30 AM and said that, yes, it was the oil pan gasket and it would be about 450$ to fix it. So I said "great! please go ahead and get that fixed" Fast forward to 4:00 PM. I get a phone call. They said that they replaced it, but the car is still leaking oil pretty badly. I said "how badly?" and they said "well, it's pretty much un-drivable -- the oil pump cover is leaking and its going to cost about 800$ to fix that." I told them "It was un-drivable when I brought it in! How can it still be leaking oil just as badly as it was before i brought it in?" So the problem WASN'T with the oil pan gasket then. It was with the Oil Pump Cover. The oil was apparently dripping out of that area onto the oil pan area then off of the oil pan area to the ground. I was irate. I told them to give me my car back. I paid them, because what am I supposed to do? I needed my car to get home to my kids. So i took my then-un-drivable car, and still un-drivable car out of there back home. And guess what. It's still leaking about 1/2 quarts every 40 miles. THE OIL PAN GASKET WASN’T THE PROBLEM AT ALL. But, Midas is supposed to be professionals. They should have found the leak while writing the quote, not just assume it was the gasket because I suggested it might be. I am not a professional. If i was, i wouldn’t have brought it in to them and just fixed it myself. Now I'm left holding the bag for 440$ for a worthless repair while my car still is leaking massive amounts of oil (just as much as it was before the “repair”) and it’s going to cost an additional $800+ to fix. NO ONE there seemed to care. Not one apology for getting it wrong. Nothing. No accountability. Basically a “tough luck, buddy” attitude. Now I have an appointment with another car repair company, getting ready to dump $800+ into a car i just burned $400 with because of an unprofessional company named "Midas"
8 years ago (25-04-2017)

Customer service sucks, very unprofessional
7 years ago (06-02-2018)