MCI The Doctor’s Office at Oakville

Had a visit for my painful ear. The receptionist and nurse are polite and normal. However, the doctor is rude and careless. He speaks with heavy ascent which makes the communication very difficult. He even make fun of me not understanding his word, say “your mom did not told you this word?” What kind of idiot is this? Is this how a doctor should behave? Give one star just for the receptionist and nurse. Go to other clinic if you can.

This clinic was my ray of hope. After calling so many clinics that wouldn't pick up / weren't open to the general public / had no in-person visits, I was so grateful to be able to see a doctor in person here. The nurse patiently took notes of my symptoms, the doctor checked me very thoroughly and I felt really looked after. Thanks so much!!!

I had a very good experience this Sunday taking my daughter there and saving a lot of time and stress going to the hospital for emergency, clinic is very clean ,nurses are very polite and organized, Doctor is very kind and patient, he is an old man with lots of experience and patience and he got his time listening from both me and my daughter and gave a lot of healthy suggestion and home practices to make her feel better, he even asked about the rest of the family members. Thank you so much

I went last month because I needed a clearance from a doctor that I am not concussed and can play rugby again, or that if I WAS concussed so that my profs would understand tye situation. I told the doctor what happened, but told him I had no symptoms even a week after the incident. He refused to listen to me, told me "nope, you're concussed", wouldn't even give me a note saying I was concussed, got someone else to check my blood pressure I told her what happened and she even said I was fine, and then he proceeded to send me out the door. Absolute waste of time. More worried about getting patients in and out than actually helping. Would not recommend

I was well aware that I had a UTI which can be quite a serious medical condition if left untreated. Unfortunately my symptoms came at the very inconvenient time on Saturday afternoon. I called this doctors office an hour before close to try to get in which I am aware is an inconvenience but I was desperate for antibiotics to stop the pain. I was turned away on the phone, I began to cry due to the pain being so serve and part panic. The receptionist told me they are booked up, it’s a Saturday and to go to the hospital. Afterwards I called the MCI in Mississauga, not only did they welcomed me but they told me they were glad I came after the pain I was experiencing not something you typically hear from a walk-in clinic I was so impressed with their service. A little bit of compassion can go far, I was astonished the Oakville location would turn away someone who was clearly so desperate for help. I am so thankful for the Mississauga MGI walkin clinic, I was able to get the antibiotics I required and go forward with my day free of pain and this burden.

The female dr that 'treated' my 4yr old was rude and dismissive. After my childs tests were done she asked for her lolly pop which she previously received at past visit the dr just looked at her and said "NO, you need to have a needle to get one" it was sickening to watch a 'doctor' to be so cold to a little girl who behaved well. They also never got back to us regarding the tests. Ive experienced poor behavior from other doctors there in the past. I would not recommend this clinic.

Dr. Sanjay Shroff is not respectful. I treated him too respectfully when all initial indicators showed this would not go well. Having womens issues taken care of is nearly impossible, then on top of it, the amount of disdain and dismissiveness directed towards you is unbearable. If this doctor is on shift, I wouldn't bother. Every day will be a bad day for you doctor if you take your day out on patients, its also a waste of both our time. I could tell you were already having a bad day, and taking it out on me at a very vulnerable time. In waiting room 1 at 3:30 on Sat Jan 15th. Other visits with the Doctors at MCI have been helpful, respectful, and productive.

Went to this location as it was 15mins away from home and the fact they were open on a Sunday. Arrived there at 4.47pm and the receptionist tells me *we are closed; while online when I checked it read *Open and closing at 5pm. I asked her if she could make an exception and she answered with a no! I mean 15mins drive and the gas to get there just to be told - no! They weren't closed - patients were waiting and a doctor/s was on site. Seriously, worse place ever for wasting your time. FYI please don't check online for their hours: especially if it's urgent and you need to visit on a weekend.

I would like to send a special thanks to Dr Sanjay Shroff for a prompt callback regarding test results this past April and for referring me immediately to specialists. I am extremely grateful for his timely call and for the referral which has helped with timely treatment by a great team of Drs. Dr Shroff’s sense of urgency got me into see a specialist promptly and I am beyond grateful to him for this. Please convey my deep appreciation and thanks to Dr Shroff.

Don't waste your time seeing Dr Sanjay Shroff. I've been sick for 2 weeks with a sore throat. Can't talk or function at work. He did the usual throat swab and came back and said if it gets worse and I can't swallow to go to emergency. In my experience and the experience of other Doctors a $10 prescription for a penicillin would have cleared it up. Would have had some relief within 24 hrs. Instead I have to suffer through a few more days and go to my family Doctor or different walk in. Frustrating to say the least.