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Reviews, get directions and information for McDonald's

McDonald's
Address: 1201 16 St SE, High River, AB T1V 1L2, Canada
Phone: (403) 652-2054
State: Alberta
County: Division No. 6
City: High River
Zip Code: T1V 1L2


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
People are a little hard on this location. I've been going here for years and I would call it a pretty stock standard McDonald's. Sure they get the order wrong on occasion and sometimes when there a line on the inside and the drive thru you wait a bit for you food, but overall the experience is just like any other fast food restaurant.
7 years ago (28-05-2018)
I come here fairly regularly because it has a play area for my kids. I've never had any complaints, the staff is always nice and the building and bathrooms are clean.
7 years ago (04-06-2018)
Poor. Can never get orders correct. Don't listen. Don't make up for their mistakes
7 years ago (01-05-2018)
McDonald's is simple fast food. Unfortunately by twist if fate and the bones of 24h service I eat here more often then I would like. Yet every time I go here I get a little more dead inside as you would think that the principles the organization was built on would trickle through somewhere..... but to no avail!!!! The straw that broke the camels back for me was not even the day they didn’t give me straws after telling me they did and not even after asking for them as they told me they had. No the day for me that made me vow never to use this location again was when I ordered my burgers and can only conclude that after asking for extra onion and extra pickle ( both things like) to seemingly ensure my self a freshly made burger.... I received “double cheeseburgers” with distinctive signs of having been caped with buns covered in the ketchup on the outside as if handled by gloves covered in ketchup, the burgers patties inside being burnt black and yet still cold enough to not even start to/ever melt the cheese, my extra pickles was two total and my extra onion was enough to do several burgers yet somehow all managed to end up on only the side/outside of the burgers (ordered 2 that way). And still not what made me the maddest... It started with me at window one having to debate with the first staff as to my order vs the ones from the other lanes as three cars had the opportunity to advance before my order was even taken. Thus somehow altering the order of how to pay for what I ordered vs the vehicle ahead or behind me as their concern seemed focused that I would obtain my order having only paid the lesser amount. Ironically though the reason we were even talking price was that I was pointing out my need to pay MORE as I was (a different order, unless perhaps they had forgotten something) All they took from this was that “I’m paying more and forgot something” HOW could I think THEY forgot something as I don’t have my food yet (still window 1/pay) and that their prices haven’t changed...... without Even costumer clarifications as to what they must have viewed as a complaint there immediate response was to retrieve the manager... So after the there absence from the window, the manager processed my payment but not before confirming my order. Payment was made.... Move to window 2.... Automated drink dispenser....(order: coke no ice)... hand me a dripping cup that rattles with ice... Apologize (you know because I’m CANADIAN) sorry my drink was Coke no ice... (did you see the Oprah thing on fast food ice.... 🤢) Replace drink “sorry sir, your order isn’t ready yet could you pull forward and wait... Me: sure.... Several vehicles go by me (not uncommon could have all just ordered coffee) but manager finally comes out politely says “sorry for the wait, after all, that I took care of your order my self....” Back to top of review.... burnt patties but cold extra P. Is apparently less one as standard is three, received two and had onion, thought extra, looked all but dipped somehow in the onion and covered on the outside in ketchup... last but not least they left out my fries..... Pro: I have yet to think of one anymore for them other than open 24h but that just means now you can get sub-par food and crapy service ALL DAY Con: well.... this “condition” seems contagious as I’m seeing an ever changing & worsening of customer service/product quality. Conclusion: even my nine years old points out the shortcomings of McDonald's recently and has asked to eat anywhere but there.... Note: I’m filling out my google reviews and this is why you will see two back to back bad reviews of different McDonalds
8 years ago (14-12-2017)
Fries were very good but a very greasy double quarter pounder. Service was friendly.
7 years ago (09-05-2018)
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