McDonald's

My first time at this location. I ordered in person. The cashiers name was Ute and she was an absolute Gem. She was the only one I saw come into the Lobby to chat with Customers. There were a handful of others at the Back including managers and during my almost 1 hour there I didn't notice anyone else or a manager come into the Lobby apart from Ute. The place was very Clean and Senior customers enjoyed each other's Company. I remembered my Good old days when I was a Manager. Brought back sweet memories. However there was a young person standing by the counter trying to get a manager's attention as their Drink order was late and sitting behind the counter. They did get it and it was Warm instead of Hot. I mentioned to them to ask the manager and they will surely replace it. I hope they did. This was on Wednesday the 26th of June morning before 9:30am I think.

This is what I was served in the drivethrough today , while driving I jut unwrapped it a bit , took a a big. Bite as I was super hungry. And when I went in for my second bit I could not believe my eyes , I have never been sooo discusted in my , life. And when I went back , they offered to refund my money , and quickly ripped off the stickers that were on the burger , and proceeded to take the burger , I told them I wanted to keep the burger , said they can take it to show the people on the line what they served a customer. .nThen the manager comes out to talk to me , basically felt like she was calling me a liar. I said check ur cameras I'm sure they are everywhere in the kitchen. And I literally drove from the driveway. Took a a bite , and when I realized I parked and came back in. I told her ask you shift manager the burger was still hot when I brought it back .nnThen proceeds to tell me she doesn't think it was mold. Prob just burt So I said 100 is mold bring the burger back. She proceeds to tell me that they have to keep the burger to submit to their supplier. Untill I insisted that I am leaving with the burger,nnI was never soo discusted ,and then felt like they try to call me.a liar. And try to blame their own supplier. I mean how did someone not see this is sooo bad., was offered nothing but Replace my 2 burgers and a free French. Fry .!!nnVery disappointed

I wouldn't keep ordering from here but this is the closest McDonald's and Happy Meals are safe foods for my 3 autistic young children. Every time we have ordered something is wrong with the order we receive. Why no Happy Meal boxes? I ordered a chicken wrap for myself. For my kids I ordered 2 four piece chicken nuggets, fries, yogurt, with toys and hot mustard Happy Meals. I also ordered 1 Happy Meal cheeseburger with apple slices, toy, and yogurt. I also ordered a couple extra sides of apple slices. I'm missing a Happy Meal toy and 1 yogurt, and they added a small fry that was never asked for. Might not seem like much of a big deal but sometimes this kinda thing does matter in the world my kids live in. Thank you Door Dash for your prompt service. Perhaps though McDonald's at 45816 Yale Road in Chilliwack needs to improve their training methods or obtain better management. You can't tell me that they ran out of yogurt and Happy Meal toys when this seems to keep happening at this location. Thank goodness I'm going back to Williams Lake where I have never had a complaint with the McDonald's there, the service there has always been great and have had no issues with their ability to properly fill an order.

I do drive through most of the time. I notice that all locations I've been to, in the last while, the staff have cleaned up their attitudes. My guess is HO inspections did a bit of shaking up. The staff are doing it right now.

I had an interview at the McDonald’s on Yale Road on August 21st, and I must express my deep disappointment with the entire process. Despite having relevant experience with McDonald’s, the treatment I received was unprofessional and, quite frankly, discriminatory.nnFollowing the interview, I attempted to get feedback on my application. When I called on August 26th, I spoke with a representative named Sierra, who was not only unhelpful but also exceptionally rude. She bluntly told me that the team was not hiring and advised me to stop calling, without offering any specific feedback or explanation. Her dismissive attitude was deeply frustrating.nnWhat was particularly disheartening was the sense that my background might have influenced the interaction. As an Indian applicant, I couldn’t shake the feeling that racial bias might have played a role in the unprofessional treatment I received. It’s troubling to experience such behavior, especially when it undermines the principles of fairness and respect in the workplace.nnI hope that McDonald’s takes this feedback seriously and works towards addressing any potential biases and improving their communication processes. No applicant should feel marginalized or dismissed based on their background.