McDonald's

This hotel is beautiful. Many original features have been kept. Our room was very spacious and clean. The beds was really comfortable. I found the staff to be friendly and helpful. I had a room service meal and it was lively. I would definitely stay here again the next time I am in Birmingham.

Love this hotel. Nice clean bed big room and big bathroom. Its in the city centre and you can just walk to places especially with Christmas market just down the stairs. I love it. I brought my 2 dogs with me as well. The staff were friendly and nice. The check in desk was tidy and clean. The restaurant was clean as well. The only thing is they got no parking space. If the have 1 thatwould be wonderful. Even if they didn’t have at least they can mention where is the nearest 24h car park. Because some people drive from far away and when we search the parking in google map it show 1 is about half mile. Its not far but when it’s rainy day the last thing you need is dragging your suitcase for half mile under the rain. People will find it very helpful and appreciate the hotel management even more. I definitely come back as I don’t see all the city centre. And I definitely know where to park now.

We had a great stay at the Burlington Hotel while visiting for a show in the city. Location was fantastic, just over the road from the station. Staff were friendly and helpful. Only reason for a star off was that the body wash bottle in the shower was completely empty and there was no hair drier available in the room, which for the cost of the suite we had and it being a 4 star hotel could have been something checked better during the room clean for the body wash and something that could be provided for the hair drier. Other than those minor bits, overall a great stay

Be careful to assess the room you get. It's great when you have a room that doesn't have a window facing the train station. The rooms that do I only know of 205 and 305, but contiguous rooms are probably similar will get train announcements blaring through the window from what seems like all hours outside of between 2 AM and 6 AM, making it difficult to get a good sleep. Thankfully the staff were able to sort a room change for the next night.

Absolutely beautiful hotel, spotlessly clean and staff were so friendly and helpful. I went as part of my company on a training course and the staff brought fresh coffee and cakes regularly and there was plenty of cold,fresh bottled water. All the staff were extremely helpful and friendly. Cannot recommend enough.

Me and my son stayed here in a standard room for his birthday they even left him a birthday card. The room was clean, organised and the bed was comfier than mine at home! The breakfast was beautiful and the staff were extremely friendly. I'll definitely be booking again. Thank you Burlington. Charlotte

Cannot fault my stay here this time. The room was amazing and the staff were very helpful. Really appreciated the extra touches of wine and chocolates along with a aniversary card. Made the evening very memorable. Also enjoyed some drinks in the evening at the bar. Staff are very friendly and also a chilling experience compared to the merriments outside in most places. Great way to finish off the evening and wake up relaxed.

This hotel is beautiful. The room is very spacious and clean. The bed is very comfortable. The staff is friendly and helpful. I had a room service meal and it was lively. I would definitely stay here again.

Staff in Breakfast room are most helpful and cheerful. Did not know restaurant and room service is closed on Sunday for 24 hours. There is no room service or a nice fresh cup of coffee or late night snack after a conference. Also, being elderly, we could not understand why they would place us in a room far away where we needed to use stairs after the lift brought us so far!! Walking to checkout, we were most grateful for two hotel maids who saw our predicament and helped us get our bags down the stairs and to the lift. We were so very grateful to them.

The hotel is very well located near the train station, I expected there to be more noise from the grinding of wheel on track. Pleasantly surprised that I had a great nights sleep. I had a room on the second floor facing the station. The room was looking a little tired. The bed was really comfortable. The staff were friendly and easy to approach.