Mattress Firm Ames

The "deals" are nothing but scams. The low prices seem great but there are a ton of hidden fees. When I was looking at a mattress I was told they could waive the delivery fee for the 4th of July sale but somehow I still got charged $80 for delivery. Then their box springs are larger than a standard queen and for some reason the mattress would fit down my stairwell but the box spring would not, so I'm told I have to buy two twin frames AND pay an additional delivery fee. So...the $179 mattress actually will cost me over $500. I could have gotten a better quality mattress with free delivery from any other store in town. But now if I return it.....I have to pay to do that as well, so even returning it would cost $300. This entire store is nothing but a scam.
7 years ago (11-07-2017)

Hello my experience was excellent and that was just on the phone....haven't been into the store yet but I am looking forward to making a Queen size bed deal with an employee by the name of Nick. ..I'll keep you all posted on my instore experience. ..have a Blessed Day
7 years ago (20-07-2017)

LOVED my experience here. This team is great!
12 years ago (29-01-2013)

Great to work with
9 years ago (27-10-2015)