Massage Experts Saint John

I would highly recommend Massage Experts. The staff there are friendly, helpful, knowledgeable and very professional. The building is welcoming and very well maintained. Booking appointments and making payments is effortless. I especially appreciate receiving a reminder of my appointment via text. I have received a massage from a variety of staff members and have always left as a satisfied customer. Special thanks to Dawna who always does a fantastic job !
7 years ago (04-01-2018)

My First and LAST time Booked a 60 min deep tissue massage for the next day, and my appointment was at 2 pm, And she told me to show up at 2 pm I was there 5 min earlier, another receptionist was there, gave me some paperwork to fill that took about 15 min to finish, Then was called to my massage room therapist was any thing but friendly, I explained in advance I mainly need legs deep tissue massage ( was also on the paper work they ask me to fill ) , but it seems she had her own mind!, started with shoulder and back for about 30 min, then moved to legs for 15 min! that's it! then told me that's all the time for you today! not only the therapist didn't even care about my main request for the massage, she cut short my time to only 75% of my paid hour! Oh and worth mentioning she never ask you if that's the massage strength you like or if you need to concentrate on certain muscles, no communication at all!, tried once to direct her to a certain part on my leg for deep tissue, but all i get is a respond mostly described as " you better shut up and let me finish what i'm doing " ! .. I didn't open my mouth after. After she told me my time is up and it's time to leave, I asked polity to have a 5 min shower to wash all the oil on my body, she said "no shower here".. then I Asked to remove the oil from my body with a hot towel or something, She pointed at the other side of the room and said " there are towels there"!.. I had to walk slowly on the floor, or you may say slide and trying not to slip or fall with all that oil on my feet to get to the towel. Anyways, I decided to at least talk about the missing 15 min with the receptionist, she said " you came late! you should be here at least 15 min early for the paperwork! ".. in another words she indicated that was my fault and i should live with it. Well, I realized I better save my time and not to mention that the other receptionist told me to come exactly at 2 pm, coz I really want to get out of here ASAP! and never come back..I felt so bad there :( I need massage at least 2 times/month, and you lost me forever. If somebody from the management even cares to read this honest review, I would like to add that this was my experience with your massage Feb 22, and i went to other massages within 1km from you ( without any names ) And my experience with them was the opposite! they treat me like a king, they got me as a loyal client now.
7 years ago (31-03-2018)

First time but definitely not my last
7 years ago (14-03-2018)

Online booking is very convenient
8 years ago (25-11-2017)

a great place to relax and get rid of that knot in recommend the full body massage
8 years ago (02-04-2017)