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Massage Envy - 7-Hi

  1. Hennepin County
  2. Hennepin County Spa
  3. Carver County Spa

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Massage Envy - 7-Hi

Story

Minnetonka massages and facials are closer than you think - right in your neighborhood at Massage Envy Spa. Now, it's easy to make it part of your wellness plan.



"Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness. Keep your body working, schedule an appointment today! Each location is an independently owned and operated franchise."
Address: 4754 Hwy 101 Ste E4, Minnetonka, MN 55345, USA
Phone: (952) 380-1100
moc.yvneegassam@6350cinilc
State: MN
County: Hennepin County
Zip Code: 55345


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related searches: Mobile massage envy 7 hi, Massage Envy - Eden Prairie, Minnetonka massage, Massage Envy - Edina, Massage near me, Massage envy locations mn
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Reviews
Buyer beware. Stay away. The manger of this location is a thief and is dishonest. Do NOT buy their membership. They will send you no details on it, send you no paperwork, and lie to you. They will say you can cancel it but you can not. They will also take money from you monthly and not be able to book you an appointment for months out. I filed a scam alert with the BBB.
I scheduled an appointment as a massage envy customer, followed the Google maps link in the confirmation email and followed the directions to get to my appointment. Google maps took me to a location in Medina MN, I called to confirm the location because I couldn't find it. I spoke with Lynn who asked me about landmarks around me, she confirmed they were near a Target and Caribou, as was I. I continued driving around looking for the planet fitness she said they were near. I called back again when I couldn't find it and she told me I was near a T-Mobile, not a Verizon store which I could see. I named some other nearby businesses and she told me I was in Medina, not Minnetonka. It at this point being just past my appointment time, I told her I wasn't able to make it. She told me she would charge a 50% cancelation fee for the cancelation. I asked for it to be waited since I did everything I could to make it to my appointment. We went back and forth and she ultimately refused to waive the fee. Not only was she unsympathetic but I did not get my massage, missed hours of work, and wasted money, time, energy, and gas. I'm exceptionally disappointed with the customer service and will be canceling my membership as soon as I figure out how since that also was not something Lynn could help me with. I cannot recommend against this location more strongly at this point.
“We are all in this together” they say. I called to cancel/reschedule my appointment due to covid which was the right thing to do in this pandemic and I was penalized to carry the cost of the appointment without any consideration for the cancellation reason. I reached out to customer service twice - no one got back to me. I will be scheduling the rest of my appointments at other franchise locations and will not be renewing my membership.
This location exceeded my expectations. It was my first time and the front desk helped me with my intake forms and told me what to expect. They were super friendly! I went in for some lower back pain I had and I felt much better after the massage and even better the next day.
Although it is hard to find appointments right now, the staff at 7-Hi put me on their cancellation list and were able to get me in. The front desk staff was friendly and the provider I saw was amazing at working out the tension I carry in my shoulders. Would have given 5 stars if it was more convenient to book appointments within the same month.
Alyssa is amazing at facials! I could not recommend her enough! She knows exactly what your skin needs, is knowledgeable and tells you what you realistically need for your skin.
Service has gone in the trash. Can’t make appointments within a month. Quality of service is now the worst. Prices keep going up. I’ve been a member for 12 years. They used to be the best. Now the worst. Canceling membership.
The receptionist was very friendly. This is a smaller location, so they don't have a quiet waiting room for members like the other locations do. One thing I didn't like was the smell. I know they offer aroma therapy, but as someone who is very sensitive to these types of things, I'd prefer if they didn't have the diffuser going on the front desk. It was very strong. My eyes were watering and it gave me an instant headache. Luckily, the therapist was able to get rid of my headache during the massage. I think it's best if they only have the diffuser going in the rooms that request it be added to their massage. On the plus side, this location had many openings. I was able to get a massage in two days, unlike other locations that can take up to a week to find an opening.
I love this space. It’s clean, relaxing and has a good energy vibe.
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