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Macy's

  1. Olmsted County
  2. Olmsted County Store

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Macy's

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Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Rochester offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 901 Apache Mall Rochester MN 55902 today!

Address: 901 Apache Mall, Rochester, MN 55902, USA
Phone: (507) 280-5400
State: Minnesota
County: Olmsted County
Zip Code: 55902


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related searches: Macy's sale, Macy's furniture, Macy's customer service, Macy's Titanic, Macy's wikipedia, Macy's history timeline, Macy's login, Macy's Wallet
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Reviews
I absolutely love Macy's its my go to store. In fact I was a Macy's employee many years ago. However, their customer service has gone downhill BIG TIME! Especially in Rochester. I had 2 bad experiences in less than a month. A few weeks ago I stopped in to return a few tops I bought online. The store associate told me should would help me shortly and proceeded to put away clothing items for 10 MINUTES while I stood there and waited. Then she slowly looked to see if each item was on the receipt, not a huge deal but all she had to do was scan the receipt and the item so she wasted another 5 minutes. I signed for my return and it didn't take, she looks at me and says "okay, sign it for real this time". EXCUSE ME??? That is my real signature! Additionally, she was extremely unkempt. I am all about individual style but there needs to be a bit of professionalism. Yesterday I stopped in to look for a winter coat. I stopped by the purse section first where the sales associate stood at the checkout counter the whole time . I was not greeted, smiled at or acknowledged one bit. So I moved onto coats. What a disaster, nothing was sorted by size, brand, style or anything. I found a coat I wanted to try but couldn't find my size since everything was so misplaced. Yet again there was a sales associate in the area who did not greet me, offer to help or even acknowledge me. SALE LOST! She walked through the coat area and fluffed a few racks but made no attempt to zip unzipped coats, put items back in order or make a sale. I might add that I was the ONLY CUSTOMER in both areas at the time so its not like the staff was tied up with other customers. I wish I would have taken photos of how unorganized and dirty it was.
7 years ago (11-11-2017)
Love the New Products this season. Clean environment with HAPPY helpful staff, so much goodness even when just looking. Very inviting shop ( place ).
7 years ago (24-10-2017)
It's a smaller Macy's and 90s mall style, so the atmosphere isn't that grand, but the deals are still on point and staff is very friendly. A go to department store in Rochester
7 years ago (17-09-2017)
Good service. Well maintained and clean store. Great selection. A very nice place to shop.
8 years ago (12-07-2017)
Macy's is the best! The cutest clothes, high-end makeup & jewelry.
7 years ago (21-09-2017)
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