Fish & Pets

Been here a few times now. The staff are always very helpful and kind. Answer any questions I have. Also took in a few fish that outgrew my tank to find better homes! Are able to order equipment that you may need if they don't have it on hand. Great store!
8 years ago (20-09-2017)

Many of the staff are very knowledgeable about their products. I prefer to support locally owned business instead of big box stores. Hunter is especially knowledgeable about the fish they sell both the fresh water and salt water selections. Someone reviewed him as a "skinny half wit" my experience with Hunter has been exemplary. He will go out of his way to accommodate my requests for unusual saltwater items or things they don't typically carry. Greg the owner is also great to deal with he has a lot of knowledge. Tim is also very good to deal with. In a day and age where customer service has slipped at many places customer service is not lacking here. Well done!
8 years ago (23-03-2017)

The hermit crab conditions are exceptionally poor. Hermit crabs require at least 3-6 inches of substrate, usually play sand or coconut fiber, and at Fish and Pets they only have a thin layer of gravel for them. Gravel isn't good for a hermit crab tanks because it tends to tear off limbs, and since they only have a thin layer it prevents them from burrowing, which is how they prepare for molting, and reduce stress. The water dishes are also too shallow, and sometimes aren't even filled with water when it is empty. The sponges in the water dishes are dirty, and aren't changed daily like how they should be. The tank doesn't appear to be humid enough for them. They need about 70%-80% humidity. To retain humidity they need frog moss, clean sponges, and their tanks need to be sprayed with water frequently. The temperature also needs to be at 75-80 degrees Fahrenheit. All of the shells in their tank are painted. Painted shells are bad for hermit crabs because the paint is toxic to them. It may be non-toxic for children, but not for the crabs themselves. From the times I've been here, there only seems to be one hermit crab. I'm not sure if it's because the other ones are in their shells, but there should at least be 3 hermit crabs in a tank. Their tanks are also very exposed, and don't have a lot of hiding spots for the crabs. I would suggest improving the hermit crab tank to increase the longevity of their life and health. It's a poor effort on Fish and Pets behalf for not supplying them with their basic needs.
9 years ago (11-02-2017)

Very expensive place. That is not my complaint. I love spending money locally. I personally do not like to deal with the kids working the place. The half wit skinny kid has rolled his eyes at me. He may know a bit... But rolling your eyes at an older more experienced fish keeper is not a good idea. I suggest asking for an adult for service. Or just order Online and avoid the snot nose kids and the high prices.
9 years ago (27-01-2017)

Well there it was nice had a lot of help but the fish have the ike disease I got home and put the fish I had just bought into my tank and within two days all the fish in the tank a white dots all over then and today we went and got more fish when we got home the was only one fish still alive out of 5!!! One was just barley hanging in there the fish are poorly kept for and I'm not throwing any more money down the drain in this store ever again!!! I would be better off buying them at Walmart and the fish there are bad too!!
8 years ago (12-03-2017)