Linn Area Credit Union

The associates at Linn Area Credit Union are ALWAYS professional and helpful. They treat me like I am their only customer. I also appreciate the fact that they support The Teacher Store. The LACU gives resources to teachers to provide students with access to supplies that they may otherwise be missing. Nice work!
8 years ago (02-09-2017)

Jessie the manager is very rude. She failed to take any fault for what her employee messed up and just continued to blame the customer. They are unprofessional.
8 years ago (09-12-2017)

CU is the way to go. Great CD rates
8 years ago (25-10-2017)

Worst...bank...ever. I had an account for less than a year. Due to some fraudulent charges from paypal, my account was overdrafted to 200+ dollars. (Mainly from their 30$ fee they tacked on to each one). When I asked what could be done, or if I could file for fraudulent charges, they told me there was nothing I or they, could do. I was later told that I would have needed to contact both paypal, and the backing company and provide proof of that so they could submit it to VISA, but by this time, it had been too long. They have given out my roommates account information to me, without asking for verification. They saved him from those 30 dollar fees, but not myself. They did not update the phone number on record for him, but used money from his account under "Right to offset", but neither of us knew til the 200 dollars suddenly went missing. We received no mail notification about it. Nor phonecalls. When I started digging for information, and climbing up the corporate ladder to get answers, I was treated very rudely and shut down at almost every turn, until I finally got ahold of the overseeing manager for all branches and told her what had gone on. She assured me that the behavior would be corrected, but this has destroyed my trust in this bank, and I will not be banking there in the future, I suggest others steer clear as well. Those involved: Jennifer Pierce - FInancial Officer Lora - Account Specialist This was at both the edgewood location, as well as the main branch.
9 years ago (02-08-2016)

Use to make business deposits here for my old job and it is a very friendly & professional place
8 years ago (16-05-2017)