Les Schwab Tire Center

The manager and staff provided excellent service. I recommend them for anyone who needs tires and services, and I will be giving them my business in the future.
8 years ago (15-11-2017)

Great they got us a new spare. Took a little long then expected. But now we are back to hunting.
8 years ago (19-10-2017)

I coach a little league ball team and had a tournament a coupe hours from home. In case something went wrong and not wanting to let my team down, I left 5 hours early. I made it 20 miles and one of my tires completely ejected the tread. Soon thereafter I found that the spare was not an option. With little choice, I decided to limp it as far as I could. I kept it around 25 and white-knuckled it the entire way, hoping to make it 40 miles where the American Falls Les Schwab could save the day. I usually don't have the best luck but I made it. I was so relieved, and with hours to spare. The folks at LS got my truck in right away, took the wheels off and then..... I sat. For hours. At one point I actually went to take a nap in my camper. While I was in there, the 3 guys that were suppose to be working (one on my truck) sat outside my window playing on their phones, visiting and sharing stories. They rotated around as they saw fit, helping each other work on customer's cars and went back to chatting when they needed another break. I finally got to leave when i went inside, told them I'd had enough and was leaving - even if I had to drive off their jacks and drive on my hubs to Walmart to get it fixed. Needless to say, I missed the game altogether. My warranty is also likely void as they never finished the work by recording the mileage. Honestly, a small price to pay for getting to leave. I love my hometown LS but the American Falls store is horrible. If you break down on the freeway and can see the shop from the road, I still recommend walking the 20 miles to Pocatello. In the snow? Walk to Pocatello. Barefoot in August? Walk to Pocatello. If you are given the choice between this shop or putting a campfire out with your face, I recommend you start in the middle of the fire where the coals are hottest and work your way out.
8 years ago (09-06-2017)

Great local Les Schwab, the service people here are always there to serve
8 years ago (14-06-2017)

On a recent trip to Idaho, my sister and I stopped at the American Falls store to have the tire pressure checked. We were attended by your employee, Bill. He was so nice, and funny. When he heard where I was from, He mentioned that a drive from Seattle was a long trip to get my air checked. Great customer service. I am a Les Schwab customer for life.
9 years ago (15-05-2016)