Les Schwab Tire Center

Always excellent service as with every other Les Schwab I've been too. This Les Schwab has always been accomadating. My wife's car has blown a tire in the snow and they've taken a look at it and helped us out in a very quick manner. I have had to wait here a few times but that is expected when they do an amazingly thorough job.
8 years ago (25-11-2017)

Went to this Les Schwab and needed a tire repaired due to a nail, we purchased tires here so it's free, Randy helped us and was so rude, he said if I bought a new tire he would get us right in but if I got a repair it would be over an hour which is fine but Randy rolled his eyes and sighed like we were bothering him. He was so kind to the thin big chested woman that he helped before us, I guess if you want Randy to be nice you need to have a great figure and bug chest!!!! I won't give my money to Les Schwab, we work hard for our money and choose to give it to a company that treats everyone with respect. Shame on you Randy, you seriously need customer service classes!!
8 years ago (14-11-2017)

I took my daughters car here to get the tires rotated and balanced. They did a good job with that. However after having the tires rotated and balanced they wanted to charge me $800 for new struts for a 1996 Tercel. I felt like this was a overstepping what I originally came there I have accomplished.
8 years ago (12-11-2017)

Fast and friendly service! I had to replace a couple tires in my car and the crew here went above and beyond. I was given several options for tires at their price points and additional services I hadn't thought about. The crew took very good care of my vehicle and it's driving much much better than before it came here. Thanks guys and girls! Would definitely recommend this store to friends and family
8 years ago (08-09-2017)

After taking my truck here to get a air sensor replaced, them not tightening the lug nuts to the point my rim was ruined and just about fell off while driving I will never go back. we final get it back to the shop the next day on the spare and James telling me I will need to pay for the rim ($277.00) ya that's not happening buddy. he then tells me it has been ordered and will be in Tuesday (mind you this is Sat, morning) he will give me a call, no call Tuesday so I call Wed. James tells me didn't come in will be here tomorrow for sure I will call you, yup you guessed it again no call I call again Friday, James tells me the person he told to order it forgot to and he just ordered one from Idaho and had the manger up there personally put it on the truck it will be here Monday or Thursday of next week I will call you. once again no call on Monday so I call, it didn't come in will be here Thursday. no call Thursday so once again I call and they say yup just got here so come on down and we will get you fixed. so I show up and wait in the waiting room for about 30 min and a lady comes out to inform me that its not the even the right rim or lug nut pattern so I ask to get James bosses name which she gave me his card and said he or someone from the store will call me that night, once again no call. I call Mike the store manager in the morning he goes on to tell me he has ordered it from Colorado and it will be here on Tuesday 2 1/2 weeks after the original mess up and he had every excuses why and it wasn't his fault he didn't know. well in my eyes if the manger don't know what's going on below him why is he even there. I get Mike to give me the area managers phone number I call him and tell him the story, he calls mike and the rim gets sent over night and finally put on 15 days after the original problem. the store manger comes in tells me sorry on Sat. while I'm waiting then leaves 5 min later (his time is way more valuable then mine) Mr. Montoya was the tech who fixed the tire and he was great. but its way to late, never ever will I step foot in another Les Schwab store again. lets look on the good side Discount, Big O or another company will get some new business.
8 years ago (18-08-2017)