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Reviews, get directions and information for La Vie En Rose

La Vie En Rose
"La Vie en Rose is your destination for elegant lingerie, everyday essentials, lounging looks, great swimwear, cozy sleepwear, and the perfect gift ideas. We believe that women should feel confident, beautiful and comfortable in their own skin, in all simplicity, from morning to evening. Women are our inspiration. They are the reason why we offer an exceptional choice of quality collections, at affordable prices."
Address: 774 Kingsway Garden Mall NW , Edmonton T5G 3E6, AB, CA
Phone: (780) 471-6781
State: AB
City: Edmonton
Zip Code: T5G 3E6



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Reviews
Mixed review on my visit here. I walk in the store greeted by some lady asking me how my day was and that I looked “Comfy”, I’m sorry but that’s not a great welcome. I continued to the back… The lady helping me pick my suit and try it on was outstanding! Helped every way possible, I Over heard she hadn’t had a break for like 6 hours. I found 2 beautiful suits. Upon check out I had a discount code. The lady at the desk seemed new so she asked for assistance from a coworker. That coworker gave her assistance was outright rude; Didn’t come over to the till or counter, rather yell across store telling me there was no such discount. Giving me rude looks and snarky remarks from the other side of the store. She than comes over and tries to help. Since I was already rang through she than had to give me a refund of the discount difference. All in all I got the suits and the discount. I was super disappointed in the customer service.
The ladies were so kind and helpful when I was looking for bras. Really great experience and lots of great sales
I cannot express how much I love shopping at this la Vie en Rose. It is my go to place for swimwear. The Staff were so helpful and kind and knowledgeable and did everything they could to make sure that I left left there with what I needed. Shopping for swimwear for my upcoming vacation, especially after packing on some weight during the pandemic, is stressful to say the least and they were absolutely wonderful, patient and again so helpful. Also they helped me find the perfect bra. I wish I had the names of the 3 who helped me so I could praise them personally. I have been shopping here for many years and I will continue to. It has to be said that the selection there is amazing and they have some good sale racks.
Julie and Jen are rock stars. Helped me find the perfect item.
I purchased some sale items in store but they didn't work out, so, I came back yesterday afternoon within the 15 days, but was told by two store employees that I couldn't get a refund, it was exchange only. One lady even told me it was because I should've had a chance to try it on before buying. What if it isn't for me?? Anyway, this did not seem right as I always check return policies before I bring items back so, I quickly googled it and sure enough on the store website it says.. "Store Purchases With original receipt 30 days for the exchange or a full refund of merchandise purchased at regular price and 15 days for merchandise purchased on sale following the date of purchase." I told the employee and she asked if I would like to speak with a manager. The manager came out and I told her I should able to get a refund and not store credit as per the website & she tells me she would do it this time. I then told her that it should be an all the time thing for everyone as that's what it says on the website's return policy for both online & store purchases. This isn't a special favor for me! I have no complaints about the clothing itself, but you should make sure your staff, including store manager are informed about company policies. The manager told me that she was just doing what the company tells her, so, she something isn't right. Either way, I hope this gets rectified as I can't imagine how many unknowing shoppers were told they couldn't get refunds when they should've been able to.
Just left and needed to write a review. Hands down the best La Vie En Rose I have ever shopped at. The staff were incredibly helpful and friendly. They were doing their best dealing with the rush of Valentine's Day shoppers and discounted sale items. Liz in the change rooms is the best retail worker I've ever encountered. What a wonderful shopping experience!
Great first time experience, staff is so warm and friendly. Great selection of stuff for women.
I always find great comfortable merchandise for great prices here. It's a go to place for myself and for gifts.
The young girls working in the fitting room and swimwear section are absolutely fantastic. Very helpful, extremely knowledgeable and super friendly and upbeat. I was highly impressed as it’s hard to come by in retail. Wish I knew their names to give them a well deserved shout out.
First off, this location always has great selection and is well maintained and merchandised. The staff are extremely friendly and are always willing to help and share opinions. The manager needs a huge congrats on selecting the right people for her team. Excellent people oriented sales training. Will continue to always shop this location. Thanks
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