Kohl's SW Waukesha

Yesterday I stopped in to exchange two pairs of Lee jeans that I had gotten an RA for from Lee to return for new ones due to defective workmanship . Now my wife had tried to do this exchange in the past but there were some questions regarding what credit I would receive and if the exact style was still stocked in your store. So I went in with her this time and Brooke took care of us and she was outstanding to work with. No question about credit or style she just looked up what you had in the store, we walked over to the display and found two pair my size and we were done. Brooke exemplified what customer service should be so please make sure sure she knows what a wonderful job she did with our exchange!
8 years ago (28-08-2017)

Kohl's is one of the best stores. Their employees r the most friendly n helpful. My only complaint is they r out of stock so many times on items we intend to purchase.
8 years ago (13-09-2017)

This hidden away Kohls location is generally well stocked. Customer service could be better. If you need help you're often left to figure it out on your own. Kiosks often don't work as advertised.
8 years ago (17-06-2017)

Good selection of men's clothing/accessories, went looking for men's sun glasses though, was hoping it'd be bigger, and not on racks that looked temporary.
8 years ago (03-07-2017)

Clean good selection. Fast check out.
8 years ago (12-08-2017)